Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,751)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

October 25, 2024

cool

Infi'Light
France
4 months using the app
October 1, 2024

lovely app but pricey although you get what you pay for.

My Store
Botswana
About 2 months using the app
November 14, 2024

easy to use

Damage Hair
Australia
3 months using the app
October 29, 2024

good so far

In a Flash . Store
Australia
3 months using the app
November 23, 2024

Easy to use!

AutoLuxr
United States
About 2 months using the app
September 12, 2024

I had some issues but the support went above and beyond to help me out. I would give them 6 stars if I could....

Rest & Relief
United States
2 months using the app
November 6, 2024

So far so good!

Tiny Explorers
Sweden
About 1 month using the app
October 23, 2024

very bad. no response. I have been asking for help for days. they charge me if I do not use the application. I have written for 4 days and they do not help. disgrace

Sevinkutusu
United Kingdom
29 days using the app
Loox replied October 24, 2024

Hey,
Arielle from the Loox team here.

I'm truly sorry to hear that your experience with Loox was not as you expected.

I see that you've contacted us and that our reply was not received.

No worries, I've personally reached out to you through the email assigned to your store and am happy to resolve this as soon as possible.

September 21, 2024

Super schneller und kompetenter Support. Thank you Aya, very much!!

LUUP COFFEE
Germany
About 3 years using the app
January 2, 2025

The best app i

ChicThreads
Belgium
13 days using the app