Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,510)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

September 9, 2024

A MUST NEED

Kyli & Karter's Kloset
United States
8 months using the app
December 3, 2024

perfect!

Sleep Band 2.0
Austria
13 days using the app
December 1, 2024

love its so much

My Store
Australia
About 1 month using the app
September 2, 2024

a bit expensive but there seems so be some kind of ROI

Prestige Collection
United States
2 months using the app
Loox replied September 4, 2024

Hey,
Arielle from the Loox team here :)

Thanks for the feedback!

As you mentioned, all of our plans, including those for larger scale stores, have an extremely high ROI.

I’ve personally reached out to you and am happy to continue the conversation with you privately.

August 29, 2024

So far so good. The customer support is outstanding. That’s all we really want is a good app and good support. We don't expect perfection but we really appreciate when the app teams make efforts to support us to achieve our business goals. Just wanted to mention Lawrence from the Loox team, he really went above and beyond.

Al Shams Abayas
United States
9 days using the app
December 28, 2024

Awesome!

Zenzentape
United States
13 days using the app
September 6, 2024

It is Ok.
It integrates well.
I need more from it.
Perhaps I will study.

Desperado Distributing LLC®
United States
7 months using the app
Loox replied September 7, 2024

Hey there,
Sara from the Loox team here :)

Thanks for your review!

I've reached out to you via email to help you make the most of your Loox subscription.

I look forward to continuing the conversation there!

October 7, 2024

Insane job from ARIELLE, she really helped me, and fast! I liked it so much tahnk you

ORBELYA
France
About 23 hours using the app
November 28, 2024

Difficult to use

Electronic Toleen
Israel
26 days using the app
Loox replied November 30, 2024

Hi Electronic Toleen,

Thanks for taking the time to leave a review.

We’d love to hear more about your experience with our app and help you set up Loox on your store. I’ve sent you an email—please reply whenever it works for you, and we’ll do our best to help.

August 27, 2024

first time seeing great products

erik's
Malta
About 2 months using the app