Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,827)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.
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It doesnt seem to allow you to cancel. I deleted the app and I am still getting charged. The app is unnecessary. Professional stores don't have reviews.
Hey,
Sapir from the Loox team here :)
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
It might be that an ...
was better before, we had more features and freedom. Everything has to be paid now, it's a shame but let's see how they change it
having trouble setting ioyt up
Hey,
Tal from the Loox team here :)
Our support team is available 24/7 and always happy to help!
I’d be happy to dig deeper on what you see on your end.
I’ve reached ...
Estou tendo problemas ao importar avaliações da aliexpress, pois está se misturando com outras avaliações. Uma bagunça. Gsotaria de suporte. Não encontrei
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
...
This app just doesn't do it for me. Opinew is way better. 1. They advertise a 9.99/mo but there is no option for that after you install it. 2. There is no editing of the comment. So if you have 15 reviews on a product, you end up deleting half of them due to poor english and negative words. 3. The widgets dont show. You have to wait for their support team to respond and fix them. Terrible trial ...
Hey,
Josh from the Loox team here :)
I’m truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
...
needs better customer support and needs to look at their competitors features because this app is heavily lacking. there is no way to edit the reviews once they are on the site and there is no way to bulk hide or remove old reviews from your store if you are trying to update it with new ones. after submitting a customer service request it has been 5 hours now since i had authorized them to remove ...
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I installed this app and was wondering how I can get ride of the *** that are blocking the customer full name in the reviews?
Hey, Yishai from the Loox team here :)
Out-of-the-box all reviews submitted directly to Loox will display the reviewer's full first name and the first letter of the last name ...
slows down site, made extremely difficult to cancel the subscription.
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. ...
Great product on almost all fronts except for the fact that you can't add the review rating widget to product cards. How that's even a thing is beyond me. When I shop online, the very first thing I notice is that "star" rating system under the product title - before I ever get to the product information page. I really wanted to make this app work for my site but I just can't live without product ...
Hey,
Ilan from the Loox team here.
Loox fully supports having the Rating widget for the collection page products.
I contacted you privately and will happily set up the ...