Loox ‑ Product Reviews App
Reviews (19,208)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.
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Absolutely grateful with Jodel. He was very fast and efficient in assisting me with my issue and within seconds I got what I asked for. I’ve been struggling with this for months and it meant the world to me that the issue was resolved in a matter of seconds. I truly appreciate the help! Thank you so much!
Best app for getting your social proof you are looking for, especially for new shops as you can import existing reviews of the product with an easy in-build process. This app is worth every $.
Really intuitive and easy to use/change details. Would highly recommend. We are not getting more reviews on our store and more positive feedback
The support is simply amazing, I've never experienced anything so fast. Super nice and competent. I had a small problem with my rating display and wrote to support about it. Within a very short time, a member of staff called Liz got in touch and helped me straight away. Very high praise from me. Simply TOP
It's said that any polished enough tech is indistinguishable from magic. Well, this app is so well thought out and has so many incredibly good and surprisingly effective things going on completely "hands-off" that there's no other qualifying word I can think to attach to it.
Don't make my mistake and do take customer reviews seriously. Metrics don't lie, and it's been a night and day difference. My biggest regret is not adding reviews from the beginning but on the bright side, I'm pretty sure I couldn't have gotten something as good as this app back then.
Love this app for our online store.
This app has everything you could ever ask for. Love the features and support if you run into a problem.
more options for the scale plan. i'm at the point to scale it's just very pricey if your just getting started. But again lots of small companies rely on the connectivity of shopify and google and to have to pay for a premium upgrade might not help us grow
I had an issue with adjusting the background color of the product review widget, and Laurence did an amazing job helping me to fix this. He was very helpful and responsive, and now I'm happy with the background color!
Worst experience with them, they charged me 400$+ uninformed and my plan is for 40$ only, i want my money back extremly unethical to charge such high amount just for Reviews
Hey there, Sara from the Loox team here.
We understand how stressful it can be to receive an unexpected charge. Our pricing plans are fully transparent and are outlined in several places throughout the subscription process.
We've reached out to you privately via email and look forward to continuing this conversation there.