Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,102)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its affordability and comprehensive features, including customizable review widgets and the ability to add photo and video reviews. They appreciate its user-friendly interface, multilingual support, and seamless integration with Shopify and other apps, which enhances email marketing and other functionalities. The automated review request feature is praised for saving time, allowing merchants to focus on other business areas. Strong customer support and the positive impact on sales and customer engagement due to increased social proof and credibility are also noted benefits. Additional features like referral programs and upsell opportunities further contribute to its appeal for business growth.

July 3, 2024

We have been using this software for a long time, and their functions are also updated with the times. Recently, I encountered a problem with the upsell function settings. Liz responded to my question very quickly. I recommend this software to you.

Candyhub
United States
12 months using the app
Edited August 3, 2024

easy set up, great customer service with fast response rate, and their upsell program is great! It's automated and really helps generate a ton of revenue. My customers have spent an extra $1000 in my shop this week thanks to loox. And I just installed this app a week ago. The reviews are coming in twice as fast too. I highly reccomend Loox!

Megan’s Miracle
United States
26 days using the app
August 18, 2024

Splendit support from Ellison and Liz, super fast, thank you!!

Coffee Me
Mexico
Over 3 years using the app
August 28, 2024

I really like this app not just for its great features but also for the customer service that I’ve received. I had a problem with some reviews on my store so I emailed the help team and got put in touch with Jodel. He replied as soon as he could and after a couple conversations my problem was resolved straight away. I would really recommend this app if you ever have trouble with your stores. Jamie.

ShopHoloSpin
United Kingdom
5 days using the app
August 2, 2024

I recently encountered an issue with a deprecated API warning on my website and reached out to Loox support. Sara was incredibly responsive and helpful, keeping me informed throughout the process. Thanks to her and the development team, the issue was quickly resolved.

Thank you, Sara, for your excellent support and the 30-day free trial offer. I highly recommend Loox for their outstanding customer service.

L&C Avenue
France
29 days using the app
August 1, 2024

Simple enough to get it up and running quickly. Haven't had any trouble yet and it's already generating extra revenue for our shop.

Lucy Lennox Shop
United States
23 days using the app
August 21, 2024

Jemuel was a great help, he solved my problem in minutes. I do not recommend Elison however, because we chatted back and forth 20 times and my problem was not solved but she seemed nice.

Defence Nest
Canada
28 days using the app
July 28, 2024

So far I'm really liking the app, it's easy enough to use and when I did have an issue, the customer support team were quick to respond and helped me fix the issue. It's great having the reviews so visible on the website.

Kubaii Limited
New Zealand
About 1 month using the app
September 13, 2024

I love it , it helps me build trust with my new clients.

EEDEN Glam
United States
About 2 months using the app
August 25, 2024

It's a fantastic app for using your reviews as marketing tools. Makes it simple and easy to share.

StrongerGrip
United States
2 months using the app