Reviews (19,194)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.

April 19, 2024

Really intuitive and easy to use/change details. Would highly recommend. We are not getting more reviews on our store and more positive feedback

SnugglePaws
United Kingdom
About 2 months using the app
May 1, 2024

Best app for getting your social proof you are looking for, especially for new shops as you can import existing reviews of the product with an easy in-build process. This app is worth every $.

Vico's Hundewelt
Switzerland
About 1 month using the app
April 1, 2024

It's said that any polished enough tech is indistinguishable from magic. Well, this app is so well thought out and has so many incredibly good and surprisingly effective things going on completely "hands-off" that there's no other qualifying word I can think to attach to it.
Don't make my mistake and do take customer reviews seriously. Metrics don't lie, and it's been a night and day difference. My biggest regret is not adding reviews from the beginning but on the bright side, I'm pretty sure I couldn't have gotten something as good as this app back then.

Welding World, Inc.
United States
28 days using the app
March 5, 2024

The support is simply amazing, I've never experienced anything so fast. Super nice and competent. I had a small problem with my rating display and wrote to support about it. Within a very short time, a member of staff called Liz got in touch and helped me straight away. Very high praise from me. Simply TOP

Mirigo
Germany
12 months using the app
May 27, 2024

Love this app for our online store.

Naked Klay
Australia
Over 3 years using the app
June 10, 2024

This app has everything you could ever ask for. Love the features and support if you run into a problem.

Sophisticated Stature
United States
2 months using the app
April 28, 2024

more options for the scale plan. i'm at the point to scale it's just very pricey if your just getting started. But again lots of small companies rely on the connectivity of shopify and google and to have to pay for a premium upgrade might not help us grow

KillinMeSmalls
United States
About 1 month using the app
March 4, 2024

This is not the first time I choose Loox Products Reviews. I have been using this excellent application in my other shopify stores as well. There are a few reasons why I like it - 1) it’s relatively simple to use, 2) it give gives me relatively a lot of control over the way the reviews are displayed, and 3) I can always count on the support staff to reply to emails relatively fast and solve most issues. For example, recently Tamarry did a perfect job setting up what I requested. They are always happy to help which is what customers love. Thank you!

Elite Smooth Laser
United States
3 months using the app
March 29, 2024

Does the job. Pretty easy to install ourselves without developer. Can easily mak adjustments to it. Rssponsive customer service.

DezLin
United States
About 1 year using the app
March 13, 2024

I had an issue with adjusting the background color of the product review widget, and Laurence did an amazing job helping me to fix this. He was very helpful and responsive, and now I'm happy with the background color!

Juliette Duncan
Australia
Over 3 years using the app