Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,504)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

November 15, 2024

Easy to use and very well received by customers – the number of 5-star reviews has skyrocketed

wellnessfuerdraussen
Germany
2 months using the app
November 17, 2024

Loox - Product Reviews App has truly transformed my store experience! This app is an absolute game-changer when it comes to building customer trust and boosting sales. Its seamless integration with Shopify made setting it up a breeze, and now, my store looks more professional and credible than ever.

The Flyest Kicks
United States
About 1 month using the app
October 29, 2024

Great app and really amazing customer service. Jemuel helped me out a lot by actually putting code into my theme so that reviews would show on my featured products page. Highly recomend!

ShopZazaDelivery.com
United States
24 days using the app
December 12, 2024

La migliore app in assoluto per le recensioni su shopify

Soulove design
Italy
About 3 years using the app
Edited December 25, 2024

Amazing customer service, was great when I needed it but no longer am running my store.

Starling Petals
United States
6 months using the app
November 27, 2024

Melhor app que achei para reviews!

Presets Felipe Bitencourth
Brazil
Almost 3 years using the app
November 8, 2024

Jodel in customer support was quick to respond and provided the help we needed.

Infinite Obsessions
Canada
Over 2 years using the app
December 21, 2024

Easy to use and great for upselling. seamless integration on shopify

PurerMama UK
United Kingdom
Over 2 years using the app
Edited November 18, 2024

I am extremely satisfied with the service I received from the Loox team, especially from Arielle, the Technical Support Engineer. The support was quick, professional, and very effective. Arielle ensured that my request was handled with care and provided the perfect solution for displaying reviews on my collection page.

I truly appreciate the personalized assistance and the commitment to helping businesses like mine thrive. The experience has been nothing short of excellent, and I highly recommend Loox to anyone looking to enhance their store's customer feedback system.

Cheers,
Aqib Khushk

Ennovanest Limited
United Kingdom
8 days using the app
December 5, 2024

I've been looking for a user reviews app for years, and finally took the plunge with Loox. The installation process was a breeze. Unfortunately, though, I am using an old, deprecated legacy theme on Shopify, and most apps are now designed for the new Shopify version 2.0 themes. So, there were a number of issues getting the various ratings widgets to work properly. I contacted Loox support and got an answer within hours. A support engineer named Tal was assigned to me, and he was able to solve all of my issues within two days of installing the app. None of these issues were Loox issues; they all had to do with the particulars of my deprecated theme. But Tal dove in and solved all the of the problems, including my very particular layout requests, like moving a widget a few pixels this way or that. This is a great app with world-class customer service, and I couldn't be happier with the results. Thank you, Loox, and thank you Tal!

Perlage Systems
United States
8 days using the app