Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,378)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

Edited November 18, 2024

I am extremely satisfied with the service I received from the Loox team, especially from Arielle, the Technical Support Engineer. The support was quick, professional, and very effective. Arielle ensured that my request was handled with care and provided the perfect solution for displaying reviews on my collection page.

I truly appreciate the personalized assistance and the commitment to helping businesses like mine thrive. The experience has been nothing short of excellent, and I highly recommend Loox to anyone looking to enhance their store's customer feedback system.

Cheers,
Aqib Khushk

Ennovanest Limited
United Kingdom
8 days using the app
December 12, 2024

La migliore app in assoluto per le recensioni su shopify

Soulove design
Italy
About 3 years using the app
September 17, 2024

Loox is great and always improving. Rain has been a great help recently & also took the time to show screenshots and explain things clearly. Highly rate the customer service at loox as well as the software

Esthemax Australia
Australia
Over 2 years using the app
October 16, 2024

Arielle, Liz, Ellison. Thank them for their help. Perfect solution to my problem.

Tooltos Jewelry Tools
China
About 1 year using the app
October 30, 2024

I've only had the app installed for a couple of weeks and so far I really love it. It's beautiful and makes my website look amazing and professional.

Trendy Treasures by TRE
United States
About 1 month using the app
November 5, 2024

The app is great! Support is also really quick, especially Ken, he was quick to help me in resolving my issue.

Blosh USA
United States
7 months using the app
December 5, 2024

I've been looking for a user reviews app for years, and finally took the plunge with Loox. The installation process was a breeze. Unfortunately, though, I am using an old, deprecated legacy theme on Shopify, and most apps are now designed for the new Shopify version 2.0 themes. So, there were a number of issues getting the various ratings widgets to work properly. I contacted Loox support and got an answer within hours. A support engineer named Tal was assigned to me, and he was able to solve all of my issues within two days of installing the app. None of these issues were Loox issues; they all had to do with the particulars of my deprecated theme. But Tal dove in and solved all the of the problems, including my very particular layout requests, like moving a widget a few pixels this way or that. This is a great app with world-class customer service, and I couldn't be happier with the results. Thank you, Loox, and thank you Tal!

Perlage Systems
United States
8 days using the app
November 17, 2024

I have used loox across three stores and I love it.

Be In Motion®
Australia
About 3 years using the app
November 25, 2024

This app is easy to use and customize for our individual use. They did a great job developing this app and all of the features.

Renegade Hoof Boots
United States
5 months using the app
November 21, 2024

this was a lot easier than I was expecting it took a moment to find the bar to upload when that was done correctly the store was loaded with product reviews.

Lisa Marie Pro Artist
United States
28 days using the app