Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,808)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

March 31, 2022

Channelle was Extremely helpful and quick to respond to all my requests. Can't fault the service. Thank you

Original Monkey Gifts
United Kingdom
Over 1 year using the app
August 17, 2018

I had a good experience with Loox. Very useful great app!

Myjolee
United States
Over 1 year using the app
Edited October 11, 2022

Great app to collect reviews. works perfectly and easy to set up. photos are also really important!! Support was great and helped me to set up the star rating on google! Chester helped me well also.

BSF Cycle GmbH
Germany
Over 1 year using the app
March 3, 2020

Helped me keep track of my customers positives and negative feedbacks. love the option of approving or hiding directly from email. Really great leads and revenue off this too! would highly recommend to anyone! looove it!! yet to try the pro plan but seriously considering it now!!

Mabask
United Kingdom
Over 1 year using the app
June 20, 2023

PERFEKT, super einfach zu installieren. Schnelle Rezensionen. Alles so, wie ich es erwartet habe. Immer wieder.

sachenboutique
Germany
Over 1 year using the app
December 3, 2020

I needed a quick answer to how to link my review to a specific product and received a solution almost instantly. Can't ask for any more than that:-)

Faith 24x7
United States
Over 1 year using the app
July 22, 2022

I am using this app and his very easy and is helping me a lot. It allows me to keep track of all the reviews from my cutomers

Easy Beauty Care
Italy
Over 1 year using the app
April 16, 2018

Great app, best support ever !
Strongly recommend it !

Uniqueitemsgifts Com
Vietnam
Over 1 year using the app
March 14, 2019

Awesome app and very user-friendly. I had some issues figuring something out, contacted support and they helped me fix it quickly!

LifeOfAPet
United States
Over 1 year using the app
November 23, 2022

So far so good. Extensive tools for review collection, upselling, social proof et al.
There still are some things to get sorted (like translations to a language other than the 19 default ones) but I see that the support staff is fast and helpful so I do not worry they will get set up.
One big tool that is still missing (and it really hurts) is an ability to import (realtime or daily) reviews from a Facebook page or Google business page.
Overall 9/10 tool that I highly recommend. Add that tool above and you will be at 10/10.

LocaPica
Romania
Over 1 year using the app