Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,530)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

November 26, 2024

very good

Eleganza Stores
United States
8 days using the app
October 15, 2024

good

Charbonnel et Walker
Saudi Arabia
6 months using the app
November 28, 2024

Easy to use. I can't wait to see how my customers respond

J. McCray Style Boutique
United States
43 minutes using the app
November 21, 2024

Ich hatte ein Frage und habe mit Liz vom Support geschrieben. Die Antwort kam super schnell und mein Problem wurde direkt gelöst. Toller und effizienter Support!

PURLORA
Germany
2 days using the app
Edited September 23, 2024

Really easy set up. Looks great. Works really really good. My customers use it regularly.

Crystalselfcare
Germany
About 1 month using the app
October 5, 2024

Nice app

CreepySteps
United States
About 2 months using the app
August 24, 2024

I was really excited to move from another app as Loox seemed to have everything I need for my store which relies heavily on reviews to generate sales. The previous review app posted all of our reviews to our FB business page. Loox DOES NOT even though they claim they syndicate reviews to Meta.

Given that, we will need to find a differently platform for our reviews and referrals.

Happy Dog Food
United States
19 days using the app
Loox replied August 25, 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your feedback. I'm truly sorry to hear your experience with Loox is not as you expected.

Loox offers an integration that syncs your reviews with Meta, allowing you to showcase your reviews on your Facebook and Instagram shops. Plus, you can easily share your reviews on social media directly from your Loox dashboard.

In any case, our support team is available 24/7. Please don't hesitate to contact us with any questions or requests you have.

November 29, 2024

Good App

Frenzora
United States
14 days using the app
January 2, 2025

The best app i

ChicThreads
Belgium
5 days using the app
September 25, 2024

c'est excellent, super pratique et très clair.

Happy Dog
United Arab Emirates
About 2 months using the app