Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,541)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

December 11, 2024

Easy set up and has all the right tools to help you grow!

RUN IT BACK DESIGN CO.
United States
12 minutes using the app
October 5, 2024

Nice app

CreepySteps
United States
About 2 months using the app
November 28, 2024

yes very wasy to use is a good app, recomended

MIDNIGHT PLEASURES
United Kingdom
2 days using the app
August 16, 2024

Jemuel fixed my issue within the first 30 minutes of my request.

Adorex
United States
8 months using the app
November 1, 2024

Good

LARAN
United States
2 months using the app
July 28, 2024

So far I'm really liking the app, it's easy enough to use and when I did have an issue, the customer support team were quick to respond and helped me fix the issue. It's great having the reviews so visible on the website.

Kubaii Limited
New Zealand
6 months using the app
October 23, 2024

they help a lot

SevenStyle
Israel
6 days using the app
September 25, 2024

c'est excellent, super pratique et très clair.

Happy Dog
United Arab Emirates
About 2 months using the app
October 10, 2024

Una aplicación muy fácil de configurar, de las que he probado es la mejor en calidad-precio. A veces es mejor pagar un poco y tener una app en la que puedas confiar.

VinNatura
Spain
About 1 month using the app
August 24, 2024

I was really excited to move from another app as Loox seemed to have everything I need for my store which relies heavily on reviews to generate sales. The previous review app posted all of our reviews to our FB business page. Loox DOES NOT even though they claim they syndicate reviews to Meta.

Given that, we will need to find a differently platform for our reviews and referrals.

Happy Dog Food
United States
19 days using the app
Loox replied August 25, 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your feedback. I'm truly sorry to hear your experience with Loox is not as you expected.

Loox offers an integration that syncs your reviews with Meta, allowing you to showcase your reviews on your Facebook and Instagram shops. Plus, you can easily share your reviews on social media directly from your Loox dashboard.

In any case, our support team is available 24/7. Please don't hesitate to contact us with any questions or requests you have.