Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,364)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and Shopify integration, noting its effectiveness in boosting customer engagement through photo and video reviews. They value the automatic review request feature, customizable widgets, and responsive customer support. Many report increased sales and conversions due to enhanced trust. The app is also appreciated for its multilingual support and continuous feature updates, offering good value for money.

July 20, 2024

i think thes app sy nice and heplper

My Store
Pakistan
About 2 months using the app
October 20, 2024

KPS?OXQSD

LuxLadies
France
About 2 months using the app
Edited October 7, 2024

Excelente e intuitivo ! la raja !

Coconut house
Chile
3 months using the app
December 3, 2024

Weil es der beste app für reviews ist.

Olsell
Germany
28 minutes using the app
March 4, 2024

I'm starting to understand it more. But what I was saying about the customer only being able to leave one review per product was that when John Doe leaves a review for the Eternal Hope Necklace. Then someone else has bought the same necklace. It won't give the next customer the option to leave there review. They have to go find the same necklace with a different card attached. Example: Pick out a product on my page and do a test. Put 1 star so it wont post. Then go back to that same exact necklace and try to leave a review again. This time it wont let you. It just shows you who left a review. Oh and also, I was trying to get the top 3 reviews up top on my page but it keeps saying to contact support. Thanks!

Meant For You
United States
4 months using the app
Loox replied March 6, 2024

Hey,
Ilan from the Loox team here :)

​Loox doesn't limit the number of reviews collected per product and each costumer should be able to leave their own review. We do our best to help our merchants to collect as many reviews possible.

We also support choosing featured reviews that will appear on the top part of the widget.

​I reached out to you privately in order to make sure that we set everything for you exactly in the way that you want it to be!

March 31, 2024

Small business owner with limited time to do this sort of thing. Got through it quick.

Les FanFaire
United States
9 months using the app
July 1, 2024

Best review app, i love it

KAYLIX
United States
4 months using the app
October 8, 2024

es buena

Gizmo Bendy
Mexico
30 days using the app
November 2, 2024

Easy to setup.

Raidthecloset
United Kingdom
11 minutes using the app
December 17, 2023

Works exactly like it says it will! Would recommend for fast growing stores. Simple enough to setup and has enough customisation features. Two areas of improvements

1. No way to easily request reviews over Whatsapp
2. Lot of fraudelent cases slip through in the referral system where customers game it by giving the referral link to themselves

Oppastore
United States
8 months using the app
Loox replied December 18, 2023

Hey,
Tamarry from the Loox team here :)

We really appreciate your feedback!

We’re always looking for ways to improve, and we prioritize much of our development plans based on customer feedback.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)