Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

February 16, 2024

Loox is hands down the most impressive review management plugin I've come across on Shopify. It not only offers a user-friendly interface but also packs a punch in terms of functionality, adding immense value to my online store. I particularly love its automation features, which make it effortless to collect customer reviews and showcase them beautifully on my product pages. Additionally, Loox provides extensive customization options, allowing me to tailor the display of reviews to match my brand style and requirements. Overall, Loox is a must-have tool, and I highly recommend it to all Shopify merchants!

Calmcrest
United States
23 days using the app
March 14, 2024

Recommend, many useful features and collects lot of verified reviews easily

MaidesiteUK
China
7 months using the app
April 2, 2024

Fantastic customer support - had a code issue where a widget wasn't rendering for my theme, Laurence from their CS team had it fixed instantly and was there for great follow up tweaks too.

Ivor Health Labs
United States
5 months using the app
March 26, 2024

The employes are very kind and helpful. They immidiately solved my problem. Rotem the employe I was talking to responded to my e-mails out of work time and made the refund possible for me.

Sharpest
Hungary
2 months using the app
April 23, 2024

Great app to use has helped my business grow.

Shoe Behavior LLC
United States
Almost 3 years using the app
February 2, 2024

Great app! Really simplifies the whole process of gaining reviews. Any issues are quickly sorted by their team (shout out Ken!). Definitely recommend.

Sienna X
United Kingdom
Almost 2 years using the app
February 27, 2024

Besides one thing, i fw this app because it makes the reviews look great.

The one thing?

I wish they'd allow you to customize the background color of the reviews.

Allow you to change it to a color other than white.

Besides that this is great.

Aromatic Sensin
United States
About 1 month using the app
April 1, 2024

Awesome so far. Customer support is always super fast, friendly, and helpful! Thank you to Ken, who set everything up in minutes!

Nacionale Bladeworks
Philippines
25 days using the app
April 9, 2024

Arielle did an awesome job troubleshooting with us to figure out how to sync our review feed on our Shopify store with Google merchant Center and Facebook. It's all up and running now thanks to Arielle.

Formula Fun Foamies
United States
About 2 months using the app
April 18, 2024

This app is impressive—fast, efficient, and user-friendly. The customer support is top-tier, responsive, and very helpful. A special thanks to Aya for her outstanding assistance!

Highly recommended!

Rapsodo Staging
United States
About 1 year using the app