Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (7,393)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting e-commerce conversions through customer reviews, noting its user-friendly interface and customization options like photo reviews and carousels. It integrates seamlessly with Shopify, enhancing website credibility and engagement. Features like automated review requests save time and add authenticity. Merchants also praise the responsive and helpful customer support, the app's visual appeal, and its effectiveness in improving review collection.
Refine
-
By rating
Great app, love the features, it looks super great on my websites. Fantastic support team too, my most recent interaction with Dolev, super friendly and timely responses. Would highly recommend
Loox ist eine grossartige Bewertungs-App!
Wir können die Bewertungen flexibel an verschiedenen Stellen in unserem Onlineshop anzeigen. Als wir ein kleines Problem mit dem Code hatten, war der Support erstklassig: Nach unserer E-Mail-Anfrage erhielten wir sofort eine Rückmeldung und es kümmerte sich der Technische Supportmitarbeiter Dolev darum. Das Problem wurde in kürzester Zeit gelöst – ein herausragender Service, den man selten erlebt. Einfach genial!
Laurence M was quick to reply to my support ticket and able to resolve my issue quickly. Highly recommended.
Liz was super quick to answer to my question! So far the app's been easy to work with - highly recommend!
Sara was SO incredibly helpful. She jumped right in to help me when I was struggling and when nothing would work on my end, she immediately asked for control of my website so she could plug in the information for me. This was the least problematic experience I’ve ever had with customer service and will be keeping Loox specifically because this experience was so great!
The app is fine. It can be a little hard to figure out where everything is, but sending a message to customer service is swift (George).
Hey,
Thank you for your feedback, and I’m sorry that you ran into some difficulties while trying to navigate within the app.
If you’re open to it, we’d love to continue the conversation and hear some more about your experience. Just reply to the email we sent, and we’ll do our best to make things right.
Thanks,
Arielle from the Loox team
I’d like to sincerely thank Amit for his help. His support and clear explanations really helped me resolve my doubts and get answers to all my questions. I truly appreciate his assistance!
Ken was very helpful, quick response and knowledgeable fixed my problem within a few minutes
Big thanks to Rain from Loox! I was having issues with review uploads and Rain made the whole process smooth and easy. Super responsive and kind. Really appreciate the help!
Great support and a smooth experience overall. Everything works as expected, and the assistance I received from Molly K was fast and helpful. Highly recommend!