Loox ‑ Product Reviews App
Reviews (19,456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.
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This was probably one of the quickest replies I've had and that addressed my concern! Thank you Aya
Best app for getting your social proof you are looking for, especially for new shops as you can import existing reviews of the product with an easy in-build process. This app is worth every $.
We have just installed this app. It was very easy to install. :) We hope it will work well and help us increase our sales! The Best Organic Matcha Green Tea from Japan to your door. gracematcha.com
They did a really good job with the app and the visual. One of my customers had mentioned to me that it was a breeze to leave a review, which is important for a start-up to gather reviews. The customer service is also very helpful. I reached out over the weekend with an issue and Shany from the support team resolved it for us by that Sunday!
I just had to share how awesome my experience was with Rain from Modaura's customer support team! I reached out with a question, and Rain was super quick to respond and incredibly helpful. They really went above and beyond to make sure I got the assistance I needed, and their friendly attitude made the whole process a breeze. I'm seriously impressed with the level of service I received. If you ever need help, definitely hit up Rain at Modaura—they're the best!
Awesome Customer Support and Special Thanks to Arielle, we were able to make small modified changes to our review design that aligns with our branding. It really makes a difference. Been using this app for years now across multiple stores and they always provide a very good service.
Love the Loox app! So many great features. I love that you're able to customize the review emails and the upsell offers are a wonderful addition. We just installed the app a couple of weeks ago and have already had customers redeem their upsell offers after checkout increasing our AOV. Keep up the good work guys!
Worst app ever, when you choise a low star raiting in their app, they send you to a feedback page, but when you choose a higher star they send you here. Dont use this app they will over charge you!
Hey,
Arielle from the Loox team here.
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
All of the details of the plan are present when accepting the plan.
I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.
In any case, our support team is available 24/7 and always happy to help!
Really intuitive and easy to use/change details. Would highly recommend. We are not getting more reviews on our store and more positive feedback
This was easier then other review apps in shopify to work with.