Reviews (19,194)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.

May 28, 2024

Awesome Customer Support and Special Thanks to Arielle, we were able to make small modified changes to our review design that aligns with our branding. It really makes a difference. Been using this app for years now across multiple stores and they always provide a very good service.

Atozaika
Philippines
7 days using the app
May 3, 2024

I've just installed Loox on my website with the help from the support team from Loox. The support provided by Lilach from Loox Support team was excellent. I highly recommend this app!

Rori Fashion
Romania
3 months using the app
April 15, 2024

The app does two things: it allows you to see the positive things about a product and the negative facts that may decide whether you want to list the product. It's a perfect app and I recommend 100%

Maramalive™
New Zealand
About 2 months using the app
June 4, 2024

Love the Loox app! So many great features. I love that you're able to customize the review emails and the upsell offers are a wonderful addition. We just installed the app a couple of weeks ago and have already had customers redeem their upsell offers after checkout increasing our AOV. Keep up the good work guys!

Hollow Point Society
United States
9 days using the app
March 4, 2024

This is not the first time I choose Loox Products Reviews. I have been using this excellent application in my other shopify stores as well. There are a few reasons why I like it - 1) it’s relatively simple to use, 2) it give gives me relatively a lot of control over the way the reviews are displayed, and 3) I can always count on the support staff to reply to emails relatively fast and solve most issues. For example, recently Tamarry did a perfect job setting up what I requested. They are always happy to help which is what customers love. Thank you!

Elite Smooth Laser
United States
3 months using the app
May 19, 2024

This was easier then other review apps in shopify to work with.

Shop A'Holic Anonymous
United States
3 months using the app
May 31, 2024

Great review app for my online store. Still learning, but its all very user friendly.

Peninsula Eyewear
United Kingdom
About 1 month using the app
May 8, 2024

Everything you could ask for in a review app + a great variety of different widgets. Support is great as well; Jodel was able to implement customizations only minutes after I requested it!

Molecular Botanics
Netherlands
2 months using the app
March 19, 2024

very happy with the app, has many features, Liz is a star help me with the integration and custom requests. highly recommended

TechTic
South Africa
About 1 year using the app
March 10, 2024

Good app and very responsive support. Appreciate the help from Chester who was quick to resolve the issue I was facing when using the app. I recommend the app.

Bitcoin Gear
Belgium
Over 3 years using the app