Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,070)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

Edited July 14, 2019

eu uso esse aplicativo porque realmente gosto de dar aos meus clientes a maior experiencia de compra.

digital house
Brazil
About 2 months using the app
Edited December 16, 2019

This app was amazing. It served its purpose and rewarded me with a lot more business opportunities. Thanks Loox!

Onetouch Security
Australia
3 months using the app
October 22, 2020

estou com problemas para editar os reviews fala que tenho que trocar de plano, ja troquei mas mesmo assim insiste em trocar de plano

Sativaseeds
Brazil
3 months using the app
Edited October 16, 2021

I had a problem with the app regarding an unwanted invoice. But the loox team got in touch and solved the problem! I was so grateful. thank you loox time :)

Chérie Clair
Brazil
3 months using the app
Loox replied October 16, 2021

Hey,

Amit from the Loox team here :)

Please note that Shopify manages all charges and billing cycles.

And since Shopify creates the charges at the beginning of every billing cycle, the charge was still triggered, even after removing the app.

No worries though, I sent you a private email where I explained what happened and already provided you with a refund.

For future reference, if this happens again, please feel free to send us a screenshot and we will make sure Shopify provides you a refund.

If you have any other questions related to your Shopify invoice or another app’s charges, I suggest contacting Shopify support directly.

In any case, our Support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.

August 13, 2023

¡Loox ha transformado completamente mi experiencia de compras en línea! Esta aplicación es simplemente asombrosa. Ahora puedo leer las opiniones de otros compradores antes de tomar una decisión, lo que me brinda una mayor confianza en mis compras. La función de importación automática de reseñas desde mi tienda ha hecho que el proceso sea mucho más fácil y rápido. Además, la posibilidad de agregar fotos de los productos recibidos por otros clientes me ayuda a visualizar mejor lo que estoy a punto de comprar. No solo es útil para mí como comprador, sino que también ha aumentado la confianza de los clientes en las reseñas de mi propia tienda. ¡Recomiendo encarecidamente Loox para cualquier dueño de tienda en línea que busque mejorar la confiabilidad y la experiencia del cliente!

HogarPractico Chile
Chile
3 months using the app
July 27, 2020

I liked this app because it was very convenient and very accessible to people who can't find other apps for this service.

AlphaRun
United States
3 months using the app
Edited January 24, 2020

This app is bomb. I would definitely recommend this app to friends and people who are just starting a shopify store!

AIRbuddiez
United States
3 months using the app
Edited July 16, 2020

OHHHHHH.Very good for me,and it has many nice functions for us to use
teaching guidance are very friendly for a shopify newcomer.

fururban
China
3 months using the app
March 27, 2023

Works great. I am happy with the app. Only thing, It would be great if I can integrate my reviews in Klaviyo email flows.

Sippos
Bulgaria
3 months using the app
September 6, 2020

it's a great app it's given me options to import all reviews with or without photos
thanks for the developer

ORIENTAL HOME STORE
Saudi Arabia
2 months using the app