Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,574)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

August 24, 2024

I was really excited to move from another app as Loox seemed to have everything I need for my store which relies heavily on reviews to generate sales. The previous review app posted all of our reviews to our FB business page. Loox DOES NOT even though they claim they syndicate reviews to Meta.

Given that, we will need to find a differently platform for our reviews and referrals.

Happy Dog Food
United States
19 days using the app
Loox replied August 25, 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your feedback. I'm truly sorry to hear your experience with Loox is not as you expected.

Loox offers an integration that syncs your reviews with Meta, allowing you to showcase your reviews on your Facebook and Instagram shops. Plus, you can easily share your reviews on social media directly from your Loox dashboard.

In any case, our support team is available 24/7. Please don't hesitate to contact us with any questions or requests you have.

October 21, 2024

Thank You

OB GYM STORE
Saudi Arabia
12 days using the app
January 7, 2025

Hasta ahora todo bien, me gustaría que exista una versión en español ya me que facilitaría el trabajo.

Beauty Addicts
Peru
8 days using the app
October 16, 2024

Great support

Oxymax
Slovenia
About 2 months using the app
August 3, 2024

Loox has been fantastic for my business! The app is easy to use, and the photo reviews have really boosted my sales. Highly recommend!

Natures Tallow Co.
Canada
11 months using the app
October 20, 2024

so far very good imjust started

chic charm cosmetics
United States
About 14 hours using the app
October 28, 2024

GOOD APP

Valtorri
South Africa
26 days using the app
July 28, 2024

So far I'm really liking the app, it's easy enough to use and when I did have an issue, the customer support team were quick to respond and helped me fix the issue. It's great having the reviews so visible on the website.

Kubaii Limited
New Zealand
6 months using the app
September 26, 2024

very good

ABshop
Germany
5 months using the app
September 19, 2024

Consigliatissima, utile per dare valore al prorpio store

Urban Gentlemen Dresscode
Italy
About 1 month using the app