Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,071)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

November 21, 2024

good

LuxeBeauty
United States
13 days using the app
August 19, 2024

It is awesome

Trinket Treasures
South Africa
About 1 month using the app
June 19, 2024

Best Review App on the shopify Store, although the translations are done manually which is kinda annoying, but either way its still the top choice for reviews.

Puppy Pulse
United States
5 months using the app
Edited October 15, 2024

it's a good app]

SpookyGlow Store
United States
13 days using the app
July 29, 2024

Loox review its a very good app

NilloWest
Dominican Republic
About 2 months using the app
October 11, 2024

easy to install

Bioshell Case
United States
1 day using the app
July 11, 2024

Great App. A must have for every Shopify userr

Barlevs
United States
2 months using the app
June 21, 2024

Setting up LOOX was straightforward, and the pricing is fair. Although I only installed the app a few days ago, I have already formed a very positive impression. Our shop previously used another review tool, which was far less intuitive to set up.

Everything seems very promising, and I am confident that the app will continue to perform well over time. One small drawback is that text reviews can only be displayed individually as a carousel, rather than side by side. Without accompanying images, the various widgets can’t be utilized. This is particularly relevant for me as I imported our previous reviews, which are all text-based.

Overall, LOOX offers an excellent user experience and has the potential to significantly enhance the way we manage customer reviews. I look forward to seeing how it evolves and improves with future updates.

Hey Party
Germany
2 days using the app
Loox replied June 22, 2024

Hey there,
Sara from the Loox team here :)

Thank you so much for your review and thoughtful feedback!

I've reached out to you via email to provide further assistance, and am looking forward to continuing the conversation there.

July 16, 2024

easy to use and exactly as any ecommerce store person wants

FIGURINE FRENZY
United States
About 2 months using the app
May 31, 2024

Amazing support! Ken answered my email within a few minutes. I created a staff account for him and he fixed my (theme editing) problem right away! I would have been completely lost without him!

Thanks for that great customer experience, Ken!

boho at heart
Germany
7 months using the app