Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,828)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

November 27, 2024

不太好操作

podsforgirl
United States
6 days using the app
Loox replied November 29, 2024

Hey, I'm sorry for the confusion about using Loox. I’m here to help clear things up if you need anything.

I’ve reached out to you via email and would be happy to continue the conversation there and address any questions you have. Please feel free to reply whenever it’s convenient, we’re here to help!

Thanks,
Shany from the Loox team.

October 7, 2024

Super weiter so. Bitte noch an deutscher Gramatik arbeite ;)

cinebeambox
Germany
20 days using the app
Loox replied October 9, 2024

Hey,
Arielle from the Loox team here :)

It's great to hear you are enjoying Loox so far.

I have personally reached out to you to provide us with your feedback.
We would love to hear whatever you have to offer!

September 6, 2024

So far so good! Make importing reviews like a charm. No hustle!

UNILUX
Morocco
10 days using the app
April 16, 2024

We used another highly-rated app to collect product reviews from our store for 5 months. During that period we received very few reviews. We had some issues with the app not triggering follow-up emails. We notified the support team and never received a response or resolution, so we started looking for a new reviews app.

We found Loox and after researching the app and reading the reviews, we decided to give loox a try.

Since installing the app on our store, we've been receiving product reviews from our customers almost daily.

We contacted support regarding a question on how to limit reviews on product pages to only 5 reviews and then expanding to more reviews view link.

Loox support representative Aya was very quick to answer our questions with detailed directions on how to accomplish our goal.

So far, Loox is much better than the other highly rated app we used.

Looking forward to many more reviews. :-)

Tippytoad
United States
6 days using the app
April 20, 2024

Definitely helps with conversion! Should have installed from the very beginning!

FRUT
Australia
11 months using the app
February 25, 2024

Just started using this app. I can see some signs of goodness and hope to enjoy it more.

Era Smart Stores
United States
3 months using the app
September 4, 2024

Einfach, übersichtlich und gut zu verwalten.
Selbst die Einbindung des Trust Badge in Shopify 2.0 Themes ist denkbar einfach - auch für Laien. Danke an das Support Team, speziell Jemuel!

Deluxe Homes
Germany
Almost 4 years using the app
October 23, 2024

jhutj

Dri-Fit
Germany
6 months using the app
April 25, 2024

very good when starting up. just wish it would import reviews from platforms other than Ali express.

EnchantaGems
United States
About 2 months using the app
Loox replied April 28, 2024

Hey,
Tal from the Loox team here :)

Loox supports importing your reviews from any previous source using the Loox review import template.

I’d be happy to dig deeper into what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

March 14, 2024

Its not automatically adding the URL, you have to pick the item from drop down menu which is time consuming but is still good

One Queen Moda
United Kingdom
About 2 months using the app