Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,013)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

October 30, 2024

I would like to express my great satisfaction with the technical support I received from Loox’s customer service. A special thank you to Sara, Technical Support Engineer, for her valuable help, professionalism, and responsiveness. She resolved my issue quickly and with great care. Excellent service, thank you again!

Nephenté
France
About 1 month using the app
July 25, 2024

Love Loox Reviews! We used it for years seamlessly. We updated our theme and I had so many issues trying to integrate the new theme to the app myself, I emailed them and had a reply from Jodel almost instantly. The completely set up the theme and fixed everything that I was messing with in literally less than 30 minutes. Loox and Jodel gave some of the next custom support I have ever received from a Shopify app! So easy to work with!

Fuzzy Loon Designs
United States
Almost 2 years using the app
September 20, 2024

An incredibly useful app at an excellent price!

Clothes By Locker Room
Bulgaria
Over 4 years using the app
October 12, 2024

Amazing app! Customer service is very responsive and helpful! Thank you Aya! :)

Manna Organic
United Kingdom
Over 1 year using the app
October 23, 2024

Great support ! Jodel was quick and efficient in helping me with my questions.

ketolibriyum
Canada
Over 2 years using the app
September 18, 2024

I’ve been using Loox for my carpet repair business, Dan’s Carpet Repairs, and I’m really impressed with how easy it’s been to collect customer reviews. The setup was smooth, and I love how simple it is to customise the design to match my branding. Since adding Loox, I’ve noticed a real boost in customer engagement having photos in the reviews is a game changer!

Dan's Carpet Repairs
Australia
30 days using the app
October 12, 2024

Jodel was extremely helpful when coding widgets into my homepage, thanks again!

ZenRing
United Kingdom
2 months using the app
November 9, 2024

Rotem was super quick and helpful with implementing star reviews under my products/collections!

Honest Pet Collective™
New Zealand
20 days using the app
August 8, 2024

Ive ised loox on a couple of my stores and ive always been suer happy with the product and the support around it. I recently had a code issue with displaying star ratings on product cards and Sara from Loox support not only figured out the issue but implemented it as well. Excellent customer service!

ArtYouTouch.net
United States
5 months using the app
September 6, 2024

really great integration with shopify and super easy to set up. Looks good on the homepage and does everything you'd want it to. Totally worth it.

Triangle Threads
United States
About 2 months using the app