Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,594)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

July 12, 2024

Jemuel was SO helpful!

He was quick, very detailed, and friendly. He helped in a big way with an issue my team had been working on throughout the morning.

As someone else who works in customer care -- that meant the world!

Buddle Skincare
United States
8 months using the app
Edited August 3, 2024

easy set up, great customer service with fast response rate, and their upsell program is great! It's automated and really helps generate a ton of revenue. My customers have spent an extra $1000 in my shop this week thanks to loox. And I just installed this app a week ago. The reviews are coming in twice as fast too. I highly reccomend Loox!

Megan’s Miracle
United States
26 days using the app
August 1, 2024

Just installed and began using. Encountered an area where we required assistance and Jodel was there. Quick service and implemented the fix immediately. Great service and so far the review app is very expansive and easy to use.

Wallhogs
United States
About 2 months using the app
August 28, 2024

Im no longer using the app i unnistall multiple times and, even after that comes to me a bill with 13,99 from this app, what is going on??

Glam & Glow
Portugal
15 days using the app
Loox replied August 29, 2024

Hey,
Rotem from the Loox team here.

Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.

I’ve reached out to you privately through our support email to refund you for this charge, and I would be happy to continue the conversation there!

September 26, 2024

Un excelente producto sin duda lo mejo que hay,

Consola Retro Play
Panama
26 days using the app
August 1, 2024

Looks great so far, handles so many of my needs all in one place, I'm extremely impressed

Rimo - Rid of Mosquitos
United States
About 2 months using the app
November 3, 2024

facture alors que j'ai supprime l'abonnement

Magnet Wimpern
France
About 1 month using the app
Loox replied November 4, 2024

Hey,
Arielle from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

I’ve personally reached out to you regarding your charge and am happy to continue the conversation with you privately.

July 11, 2024

Loox reviews is pretty easy to use and has been designed well to do exactly what it says. It has brought in many reviews since we started using it and the best part is once it is set up it requires virtually no thought on my part.

RamRods Archery
United States
3 months using the app
December 7, 2024

Muy simple y eficaz , la recomiendo

LUMINO
Mexico
About 23 hours using the app
October 30, 2024

good

versekstore
Peru
8 days using the app