Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (23,037)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, enhancing both owner and customer experiences. They praise the responsive customer support and value the ability to collect and display photo and video reviews, boosting product authenticity and trust. The app integrates well with Shopify, features customizable widgets, and automates review requests, leading to increased conversion rates and sales. Regular updates add new tools, offering excellent value for money.

November 20, 2024

Nice

REPONSE PLUS HAIR SOLUTIONS
United States
7 days using the app
September 27, 2024

The free trail is awesome for me as a dropshipper who is always testning new brands.

Jodel at the support also answered me within minutes. In my country the clock is 11.30 PM so that’s really Nice. Thank you Jodel!

AuraLamp
Sweden
8 days using the app
October 1, 2024

I love this app. Very easy to use. I believe it will help my store tremendously once it's opened.

Mofashiondiva
United States
6 days using the app
July 12, 2024

Jemuel was SO helpful!

He was quick, very detailed, and friendly. He helped in a big way with an issue my team had been working on throughout the morning.

As someone else who works in customer care -- that meant the world!

Buddle Skincare
United States
5 months using the app
June 27, 2024

We were sort of caught in a bind after Shopify notified us that their review app was being discontinued. Just before that, our 3rd party developer became unavailable, so it turned out to be quite the learning experience. As suggested by Shopify, I exported all our customer reviews to a csv file for safe keeping and proceeded to evaluate replacement apps. During that process, I discovered that we ...

Drone Hangar
United States
9 days using the app
October 23, 2024

very bad. no response. I have been asking for help for days. they charge me if I do not use the application. I have written for 4 days and they do not help. disgrace

Sevinkutusu
United Kingdom
29 days using the app
Loox replied October 24, 2024

Hey,
Arielle from the Loox team here.

I'm truly sorry to hear that your experience with Loox was not as you expected.

I see that you've contacted us and that our reply was ...

February 20, 2025

top

DekoGuru
Germany
1 day using the app
September 22, 2024

Got stuck on an issue. Got onto the Loox team email system. They got back to me fast and dealt with exactly what I was stuck on. Very helpful and on point.

BartendMe
Australia
5 days using the app
February 6, 2025

goed en duidelijk

Watcha
Netherlands
2 days using the app
November 14, 2024

Love it!

The TrendySphere
United States
11 days using the app