Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,788)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

January 3, 2025

very fair review

Nixton Tribe
Canada
12 months using the app
January 8, 2025

Outrageous extra charges by number of orders without providing any value and awful customer service. I ended up paying 500 USD/month unexpectedly for a review widget. You can get the same functionality for 15/USD month.

Sakura Outfitters
Portugal
10 months using the app
Loox replied January 11, 2025

Hey, I’m sorry to hear about your experience with our support team. I see that we responded to your latest inquiry but are still waiting to hear back from you. Regarding your subscription, Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month, and we do our best to keep our pricing as transparent as possible with all details available on our website, Shopify listing and within the app. Our goal is to provide high value with tools that help you attract new customers, increase conversions, and encourage repeat purchases.

I’ve reached out via email to go over your plan options with you and answer any questions. Please feel free to reply whenever it’s convenient—we’re here to help!

Best,
Sara

December 9, 2024

Awesome!

Bond Caviar
United States
Over 2 years using the app
January 13, 2025

super

PRESTOPRO
Switzerland
9 months using the app
January 23, 2025

I cannot say enough great things about the support I received from Jemuel! I was facing some issues with my Shopify store and the Loox integration, and honestly, I was feeling pretty stuck.

Not only he was professional, but he also took the time to understand the specifics of my problem. His patience and attention to detail were truly above and beyond.

Thanks to Jemuel, my Shopify store is back on track, and the Loox integration is working flawlessly. I’m so grateful for his expertise and prompt assistance. If you’re lucky enough to have Jemuel helping you, know that you’re in excellent hands!

Highly recommend his support—thank you, Jemuel!

Health Club Hashimoto
United States
7 months using the app
February 20, 2025

Top, goede kwaliteit.

Vistaro
Netherlands
5 months using the app
February 1, 2025

Muy facil de usar , excelente

Oiseaux Lumineux
Uruguay
6 months using the app
January 16, 2025

Very helpful for the credibility of my store, i like the display and have been using it for a while now

MarauxJewellery
Australia
8 months using the app
December 23, 2024

super

EdpaS
Austria
About 1 year using the app
February 3, 2025

Customer service is amazing! Got a quick, kind, concise response to my inquiry that answered my questions.

Collectiv Co.
United States
6 months using the app