Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (21,120)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its affordability and comprehensive features, including customizable review widgets and the ability to add photo and video reviews. They appreciate its user-friendly interface, multilingual support, and seamless integration with Shopify and other apps, which enhances email marketing and other functionalities. The automated review request feature is praised for saving time, allowing merchants to focus on other business areas. Strong customer support and the positive impact on sales and customer engagement due to increased social proof and credibility are also noted benefits. Additional features like referral programs and upsell opportunities further contribute to its appeal for business growth.
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Thanks to Laurence for going above and beyond helping me with some issues I was having. I really appreciate and highly recommend Look for anybody.
great app
Highly recommend this service. It’s convenient and easy to use. I contacted the help desk because my customer couldn’t find the review options to rate my products. In less than 24 hrs, they fixed the issue. Great customer service.
Great customer service Ken was really helpful
We asked the support to help us not send reviews for a specific product which is shipping protection. They told us they fix it and they did not. After a third round of revisions they told us it is all fixed. But then it turned out that only reviews we got from them were shipping protection reviews - which was completely opposite of what we asked.
It has been a few days since then and we are not getting any feedback or replies from them and our business keeps getting reviews only for the shipping protection product.
This is a bug which they failed to fix and failed to communicate with us promptly. We are highly disappointed.
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
I’ve contacted you privately through our support and am here to ensure we get this sorted out together.
loox is gut
Hands down the best review app for Shopify, many tools for every possible situation, easy to master social proof in every corner of the store. I had a request and Laurence was very proactive to solve my issue in no time.
brilliant
great
Customer service is amazing! Arielle and Liz are the best!