Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,385)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

November 5, 2024

The app is great! Support is also really quick, especially Ken, he was quick to help me in resolving my issue.

Blosh USA
United States
7 months using the app
October 9, 2024

Einfach zu bedienen und gleichzeitig deckt es alle unsere Bedürfnisse ab.

ZISANOPOWER
Austria
Over 1 year using the app
November 12, 2024

So easy, looks great and customer service is fire

Magic By Nahla
Australia
6 months using the app
October 9, 2024

Had issues with my product stars not showing on my homepage and Liz was able to help me out promptly and add them to where they were needed. Thanks again for all the help

LighterLoungeCo™
United States
Over 1 year using the app
November 11, 2024

quick and helpful

Memara
United Kingdom
6 months using the app
October 11, 2024

Great customer service!

FXW
Hong Kong SAR
Over 1 year using the app
November 27, 2024

it's good $, recommended

Aelleluxury
United States
4 months using the app
October 7, 2024

nice

LegEase™
Australia
Over 1 year using the app
October 3, 2024

terrific app easy to use and it works

Vape Lab Group
Australia
Over 1 year using the app
October 2, 2024

When I started using loox they were amazing and always willing to help. The last customer service experience left me baffled, and I ended up canceling and moving to another review app.

by Kin Aesthetics
United States
Almost 2 years using the app
Loox replied October 5, 2024

Hey,
Rotem from the Loox team here.

I'm truly sorry to hear about your recent experience with our support.

We take pride in our support, and I would love to have the chance to make it right.

I have contacted you privately, and I would be more than happy to help you resolve any issues.