Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,827)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

September 8, 2024

Very easy to navigate and get set up.

Express Your Wonders
United States
4 months using the app
April 12, 2024

Easy-to-use app with a low-price point to gather and show reviews & Customer Generated Content, as well as incentivize customers to do them. Is it the best? I don't know, but it sure does a whole lot without asking for 300€ a month like most other review apps. If you're a small business, this is the review app for you.

Also works well with subscription products, unlike most review apps that we've tried.

When we have to contact customer support, it's usually fast and the problem is solved. Just now I had a small issue when trying to download a video that a customer made, and Aya sorted it out fast and even provided a Google drive link with the download.

Oh!My Snacks
Portugal
8 months using the app
April 5, 2024

Thank God for this Loox App. This is by far the best App in the market especially on Shopify platform. They have GREAT CUSTOMER SERVICE and SUCCESS IS ONE OF THIER BEST STAFF TO EVER WALK WITH!! I had an issue with a bug on my theme because my reviews was showing wrongly which I discovered it was from the useless app I previously installed called AIR PRODUCT REVIEW APP that messed things up for me, even after I uninstalled the useless app it still left bugs on my them. I thank God for SUCCESS one of the staff of Loox that helped me fixed this issues.

Sharon David's
United States
About 2 years using the app
October 21, 2024

Not easy to use

CosyAll
Australia
4 months using the app
Loox replied October 23, 2024

Hey,
Arielle from the Loox team here.

I am sorry to hear about your experience so far.

I’ve personally reached out to you and am happy to continue the conversation with you privately to resolve whatever you need!

November 2, 2024

good

My Store
United States
About 1 month using the app
October 28, 2024

GOOD APP

Valtorri
South Africa
26 days using the app
September 12, 2024

So far this review app has lived up to the hype

JARE CANDLES
United States
5 months using the app
September 5, 2024

I am starting now the whole experience but it is look like that I will be exciting with the proccess!!

Pet Growling
Greece
About 2 months using the app
October 23, 2024

they help a lot

SevenStyle
Israel
6 days using the app
October 19, 2024

Ayuda mucho a que mis clientes puedan expresar la calidad y satisfacción de nuestros productos.

ChisteraShop
Chile
About 2 months using the app