Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,774)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

October 9, 2024

I was in the middle of something don't interrupt like thattttt

Keychime
Australia
4 months using the app
Loox replied October 10, 2024

Hey,
Sara from the Loox team here.

Thanks for your review, and sorry to hear our "rate us" bar was bothering you. I've gone ahead and removed this from your account for you.

I've reached out to you via email to see how I can be of further assistance, I look forward to continuing the conversation there!

August 29, 2024

So far so good. The customer support is outstanding. That’s all we really want is a good app and good support. We don't expect perfection but we really appreciate when the app teams make efforts to support us to achieve our business goals. Just wanted to mention Lawrence from the Loox team, he really went above and beyond.

Al Shams Abayas
United States
9 days using the app
December 4, 2024

muy bien

EvolvePick
Spain
3 months using the app
December 15, 2024

Excelente y muy util

Trendly Uy
Uruguay
About 2 months using the app
February 7, 2025

Top

Tuberium
Switzerland
21 days using the app
September 12, 2024

I cant believe i was missing out on all this goodness. awesome App

forevernook
United States
2 days using the app
September 11, 2024

I just installed the App today, and have a vintage theme for my Shopify store, so required some help installing the coding for the widgets on the backend. Jemuel was extremely responsive and made all the changes I needed in a timely manner. As I am still getting familiar with all the functionality of the App, I am sure I will request additional support for installing other features, but I am confident that the support team will get back to me promptly and get everything up and running smoothly.

Maude Kids Decor
Canada
About 6 hours using the app
December 9, 2024

muy bueno

NovityWorld
Spain
2 months using the app
August 12, 2024

Its much more than just a reviews app. I was genuinely shocked how much it can do with zero setup

Olahwellness
United States
6 months using the app
October 21, 2024

good

Monica online
Egypt
29 days using the app