Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,827)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

October 14, 2024

pratique , à quand le version en francais

bouti qo
France
About 1 month using the app
December 15, 2024

Excelente y muy util

Trendly Uy
Uruguay
About 2 months using the app
December 21, 2024

sehr hilfrreich

Mein Shop
Germany
About 1 month using the app
October 16, 2024

amazing app

massage shop
Israel
2 months using the app
October 5, 2024

Their customer service is prompt & detailed.

Breezy Tees CA
Canada
About 2 months using the app
November 2, 2024

easy to use

Full Forged
United States
4 months using the app
August 17, 2024

We asked the support to help us not send reviews for a specific product which is shipping protection. They told us they fix it and they did not. After a third round of revisions they told us it is all fixed. But then it turned out that only reviews we got from them were shipping protection reviews - which was completely opposite of what we asked.

It has been a few days since then and we are not getting any feedback or replies from them and our business keeps getting reviews only for the shipping protection product.

This is a bug which they failed to fix and failed to communicate with us promptly. We are highly disappointed.

Number Artist
United States
7 months using the app
Loox replied August 18, 2024

Hey,
Tal from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I’ve contacted you privately through our support and am here to ensure we get this sorted out together.

December 18, 2024

grateful

minsimple
United Kingdom
About 1 month using the app
January 16, 2025

Bin bisher sehr zufrieden und habe kaum was auszusetzen. Hätte mir die APP Einstellungen nur nochmal auf Deutsch gewünscht. Ansonsten alles super!

Pasmar
Germany
About 1 hour using the app
December 9, 2024

muy bueno

NovityWorld
Spain
2 months using the app