Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,774)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

December 21, 2024

sehr hilfrreich

Mein Shop
Germany
About 1 month using the app
January 17, 2025

app bucht trotz vorheriger 10 tägiger deinstallierung noch immer ab

SaufiX
Germany
4 months using the app
Loox replied January 19, 2025

Hey,
I’m sorry to hear that the recent charge came as a surprise, It seems that it was created before you removed Loox from your store, which is why you were invoiced for it.

I’ve reached out to you privately through our support and am here to make sure we get this sorted out together.

December 10, 2024

Güzel bir uygulama , biraz pahalı Türkiye için ama kullanışlı.

OzMarkt I Türkiye'nin reklam ürünleri marketi
Türkiye
About 2 months using the app
December 9, 2024

ok

My Store
United States
About 2 months using the app
November 3, 2024

facture alors que j'ai supprime l'abonnement

Magnet Wimpern
France
About 1 month using the app
Loox replied November 4, 2024

Hey,
Arielle from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

I’ve personally reached out to you regarding your charge and am happy to continue the conversation with you privately.

April 17, 2024

it's the best review app with many features we are using it for year I just noticed that we never review their great app..
Just wanted to suggest 1 more feature

( when a customer press 5 star review and complete the form suggest to him with a direct link to make google map review to get an extra reward )

ebarza
United Arab Emirates
Over 4 years using the app
August 27, 2024

first time seeing great products

erik's
Malta
About 2 months using the app
September 28, 2024

Nice app

PG Store OÜ
Estonia
3 months using the app
October 12, 2024

Good

Frameyou
Sweden
3 months using the app
December 11, 2024

beste produkt

My Store
Germany
About 2 months using the app