Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,555)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

July 3, 2024

We have been using this software for a long time, and their functions are also updated with the times. Recently, I encountered a problem with the upsell function settings. Liz responded to my question very quickly. I recommend this software to you.

Candyhub
United States
12 months using the app
August 6, 2024

Super easy to set up and use. Love the custom options

Aria Haircare
New Zealand
14 days using the app
September 2, 2024

great app

Highly recommended

Techno Style
United Arab Emirates
2 months using the app
September 4, 2024

awesome app easy to use

Great Escape
New Zealand
11 days using the app
September 4, 2024

Seems to be a lot easier to setup than other review apps, and it is actually much more visually appealing and modern. Lets see how it performs

Roastwolf
United Kingdom
About 1 hour using the app
November 14, 2024

intuitif et beaucoup de langue disponble

Clapiter
France
4 months using the app
January 5, 2025

gostei funciona perfeitamente, porem acho um pouco caro

Bebê do Papai
Brazil
About 2 months using the app
September 9, 2024

Doesn't let you export chosen reviews and more than 20 at a time

Novamart
United Kingdom
14 days using the app
Loox replied September 10, 2024

Hey,
Shany from the Loox team here.

I'm sorry to hear your Loox experience was less than you expected. I'd be more than happy to help you resolve any issues.

I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

July 8, 2024

Loox has great customer support. Lester helped me this time and quickly fixed my issue. Thanks!

Defense Blends
United States
About 1 year using the app
September 16, 2024

good

Ryen
Mexico
3 months using the app