Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,828)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

September 2, 2024

Super app with even better customer support. Kudos to Ken for the fast, accurate, and helpful support.

vonSploof
United States
4 months using the app
Edited November 17, 2024

Super, prodotto affidabile e funzionale, ottimo da utilizzare per dare sicurezza ai clienti prima dell'acquisto.

FIGURNOVA
Italy
4 months using the app
October 10, 2024

Es ist eine super app

PheroMora
Germany
5 months using the app
October 15, 2024

good

Charbonnel et Walker
Saudi Arabia
6 months using the app
October 7, 2024

Insane job from ARIELLE, she really helped me, and fast! I liked it so much tahnk you

ORBELYA
France
About 23 hours using the app
November 3, 2024

Neat but pricey for what it is

Lucciano's Toys
United States
13 days using the app
Loox replied November 5, 2024

Hey there, Sara from the Loox team here :)

Thanks so much for taking the time to leave a review! I've reached out to you via email to see how we can help you maximize the value you're getting from your Loox subscription.

I look forward to continuing the conversation there :)

April 22, 2024

They make it easy to set up a robust review system. Lots of flexibility. Love that they allow video review capture. Always fast to respond to support requests. I had a question that support rep Jemuel addressed quickly which allowed me to generate review links for specific products.

BioSource Nutra
United States
Over 1 year using the app
March 23, 2024

Aya is normally on shift when I send through support requests. I normally receive long-winded responses that touch on ethics and the like, which I couldn't care less about ! Yesterday Aya opted for a change. She briskly assisted with adding a feature to my product pages and wrapped things up without a lecture. How Refreshing...

Vanto
South Africa
Over 4 years using the app
May 16, 2024

Loox is doing a very good job in getting all my reviews. It does this automatically after a purchase, which is a great feature for me. I highly recommend this app to any store owners who want to make life a little easier, when it comes to getting reviews

Loverly Gifts
Canada
6 months using the app
January 25, 2025

perfect

wocomfort®
Netherlands
30 minutes using the app