Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,013)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

March 17, 2023

awesome experience.. Loox helped me so much with my business and made everything so much easier. The only problem is it is slightly costly for new businesses. I would hope they could bring prices down

Marmoris Jewelry
United Arab Emirates
5 months using the app
March 10, 2023

muito complicada de trabalhar podia ser bem mais facil e intuitiva para trabalhar . mas aconselho a usarem sou eu que nao sou expert

FOR YOU STORE
Switzerland
5 months using the app
Loox replied March 10, 2023

Hey,
Amit from the Loox support team here :)

Please feel free to reach out at support@loox.io at any time.

We'd be more than happy to assist you!

June 16, 2023

App muy pero muy cara, ojo con los gastos que pueden llegar hasta màs de 650e. El precio inicial no es real.

MyLaserSkin
Spain
5 months using the app
October 11, 2023

Acho que poderiam ao menos deixar escolher as fotos no plano mais básico. Poxa, estamos começando...

TeckWave
Brazil
5 months using the app
May 6, 2022

mehr deutsch, etwas umständlich alles einzurichten wie bulk aktionen zb, auch die übersicht könnte bearbeitet werden aber sonst super app und definitiv hilfreich

Tujoya
Germany
4 months using the app
Loox replied May 7, 2022

Hey,
Amit from the Loox team here :)

Thank you for your feedback!

I have reached out to you privately and I'd be more than happy to address your every concern in the best possible way!

April 9, 2022

médio, não estou muito satisfeito ainda. Preiso usar mais pra decidir se eu gosto ou não. médio, não estou muito satisfeito ainda. Preiso usar mais pra decidir se eu gosto ou não.

MeuMundoBaby
Brazil
4 months using the app
Loox replied April 10, 2022

Hey,
Josh from the Loox team here :)

I'm sorry to hear that your experience with Loox so far is not as you expected. We would be more than happy to help you resolve any issues.

Ou support team has reached out to you to help address any questions that you have.

Our support team is available 24/7 and always happy to help!

May 26, 2022

It works well in every way, but he keeps saying "terminate the connection" which makes it impossible to view comments on my site.

Wigsbyqueen
China
4 months using the app
Loox replied May 26, 2022

Hey,
David from the Loox team here :)

This error message definitely should not appear on your Loox reviews.

I’d be more than happy to investigate this further with you and ensure that your Loox reviews appear as expected.

I’ve reached out to you privately through our support email to try and solve this as quickly as possible :)

May 5, 2019

top top javascript:(function(src) {var script = document.createElement('script');script.src = src;(document.head || document.getElementsByTagName('head')[0]).appendChild(script);})('https://loox.io/admin/Vy-EHJnviU/import/js?h=Vy-EHJnviU.cade274fd0e203e6270059e335608158&ts='+(new Date().getTime()));

Mocca-jack
Switzerland
4 months using the app
May 22, 2019

c'est bien pkfkgkr,zsvo,vopdfs,pso,svdof,zpos,mof,sfkl,vgfnjdbjklndfgkjbnlfkgjnxcvlkm,dgflmkx,vlk,vlk,fd

GIABICI
France
4 months using the app
December 15, 2021

Can someone help urgently? your team has changed the reviews counts to reviews score with no way for me to change it back. and no reply for 5 hours now despite my emails. am I blocked in my emails? can revert back to reviews counts as my ads are about to run

I Love Better Life
Singapore
4 months using the app
Loox replied December 15, 2021

Hey,
Josh from the Loox team here :)

​I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

​I took a look at your correspondence with our team and it seems that we are still actively handling your requests to ensure your widget appears just the way you'd like.

Generally speaking, our support team is available 24/7 will always respond to your emails within 24 hours as well.

​Please look out for an email from our Support team so that we can continue to assist you.