Reviews (19,552)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.

June 19, 2024

easy to work with and allows multiple reviews. also helps with store as it provide the reviews directly.

The Comfort PLaza
United States
13 days using the app
March 15, 2024

Customer support is very helpful! I needed help moving multiple reviews from different product pages and Jodel at their support did it for me with no hassle. A blessing!

The Positive Christian
United States
Almost 6 years using the app
April 15, 2024

The app does two things: it allows you to see the positive things about a product and the negative facts that may decide whether you want to list the product. It's a perfect app and I recommend 100%

Maramalive™
New Zealand
About 2 months using the app
May 23, 2024

It was very easy to add this app to my Shopify store. I was able to customize the look to go along with my brand. The Loox app is working for me so far.

Sydell's Lux Collections
United States
About 1 month using the app
April 7, 2024

I couldn't add reviews to my theme, so I contacted customer service and Aya from customer service helped me with my problem. I gave her access and she solved it quickly. Now the ratings are implemented in my theme. I am very grateful for the fast and prompt service. Thank you dear Aya :)!

Aurelle Shine
Germany
6 months using the app
April 1, 2024

It's said that any polished enough tech is indistinguishable from magic. Well, this app is so well thought out and has so many incredibly good and surprisingly effective things going on completely "hands-off" that there's no other qualifying word I can think to attach to it.
Don't make my mistake and do take customer reviews seriously. Metrics don't lie, and it's been a night and day difference. My biggest regret is not adding reviews from the beginning but on the bright side, I'm pretty sure I couldn't have gotten something as good as this app back then.

Welding World, Inc.
United States
28 days using the app
May 27, 2024

Recently started using the Loox ‑ Product Reviews App for my ecommerce store and Using it simple to maintain and adjust because to the simple layout..

Users of the app can include images with their reviews, which increases trustworthiness and adds credibility to their reviews for new customers.

The app offers beautiful, customizable review widgets that integrate seamlessly with my store's design.

Any e-commerce business hoping to increase sales and build client trust has to have Loox. Strongly advised!

Royal Express
United Arab Emirates
2 days using the app
March 17, 2024

I love this app. I have had no issues with it and it's brilliant for my customers as they can see what other people think about our products. Liz was wonderful and helped me install one of the widgets recently. She was very fast and efficient - a great asset to the team.

The Book Resort
Ireland
Over 1 year using the app
April 23, 2024

One of the best Products Reviews app. it has amazing Feature that are enough to make your to store professional

Mini Mart
Pakistan
About 1 month using the app
June 26, 2024

The Loox review app has been a game-changer for our online store! Its user-friendly interface makes it incredibly easy to collect and showcase customer reviews. The photo review feature is fantastic and has significantly boosted our social proof and sales.

2D Figure Painting
United Kingdom
12 days using the app