Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,382)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

December 12, 2024

Just OK. Overpriced for what it does. There are other options that do the same that don't cost as much.

REVO2
United States
5 months using the app
Loox replied December 14, 2024

Hey,
Thank you for your feedback.

Loox is a visual-first platform that collects more photo and video reviews than anyone else in the industry. Our app quickly delivers high value by helping you gather impactful reviews, boost conversion, increase retention, and drive referrals. We also offer attentive, high-quality support.

I reviewed your settings and would love to offer some suggestions to help you benefit more from Loox. I’ve sent you an email—please reply whenever it works for you.

Thanks,
Rotem from the Loox team

November 15, 2024

This app is very good. It allows me to know how the products are doing once they get to the buyer. So the customer can give us his or her honest review about the product they bought.

Workstation Warehouse
United States
5 days using the app
November 13, 2024

Excellent It made a huge difference I would definitely recommend it to other small business. It's 10/10

The Drop Zone
United States
14 days using the app
September 3, 2024

Highly recommend this service. It’s convenient and easy to use. I contacted the help desk because my customer couldn’t find the review options to rate my products. In less than 24 hrs, they fixed the issue. Great customer service.

Lauderma
United States
5 months using the app
November 8, 2024

Love these products

Vida Hair Growth
United States
Over 1 year using the app
October 23, 2024

Great support ! Jodel was quick and efficient in helping me with my questions.

ketolibriyum
Canada
Over 2 years using the app
November 27, 2024

This app is so helpful bringing customer reviews to your site! It’s been great so far and I get reviews back quickly!

Coeur Moments
United States
12 days using the app
December 2, 2024

Easy process. Works as advertised.

$₳¥ £€$$
United States
Over 2 years using the app
December 5, 2024

Great app and support that went above and beyond in assisting with some backend coding work I needed.
Aya, Rotem & Sara were all fantastic to work with. Thank you!

Revival Racing
Canada
About 1 month using the app
October 12, 2024

Amazing app! Customer service is very responsive and helpful! Thank you Aya! :)

Manna Organic
United Kingdom
Over 1 year using the app