Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (21,486)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.
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Jemuel was SO helpful!
He was quick, very detailed, and friendly. He helped in a big way with an issue my team had been working on throughout the morning.
As someone else who works in customer care -- that meant the world!
Great tool to driving trust for your site
Liz provided amazing customer service! She helped me import some reviews from another provider and responded to my email very quickly! Thanks Liz!
So far I'm really liking the app, it's easy enough to use and when I did have an issue, the customer support team were quick to respond and helped me fix the issue. It's great having the reviews so visible on the website.
Excellent customer service as always! Jodel was knowledgeable and kind and fixed my issue very quickly.
Quick and effective customer service. Thanks
thank you Rain for your support. yes your suggestion does help for sure.
Very helpful customer service from Ken
Super app with even better customer support. Kudos to Ken for the fast, accurate, and helpful support.
Got stuck on an issue. Got onto the Loox team email system. They got back to me fast and dealt with exactly what I was stuck on. Very helpful and on point.