Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,594)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.
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Very easy to use app and the customers are responding well to it! Also Support was lightning fast when I was having trouble coding. And I only have the Basic. Really impressed!
Always super helpful, Rain helped me group product reviews which was really helpful as I sell one product with different descriptions/variants
Great app, very friendly and efficient. Can use some improvement on getting clients to upload quality UGC.
I've used several review apps and Loox is by far the best. Finally found one I'll be sticking with for good!
waited for few days to get your answer, they just deleted the ticket.
Please just remove the 'We usually respond in a few hours' section. We regret upgrading ur service as 'pro'. Your customer service is actually the worsst out there.. It's horrible.
Hey, Amit from Loox support here!
I checked our logs, and I can see that you contacted us on 07/27 and that Yishai replied to you that same day. I can also see you contacted us on 08/10 and that I replied to you around 10 hours later. I sincerely apologize if our responses did not arrive for any reason.
I would like to assure you that we are here to help with everything you need as soon as possible. I have sent you an email from my personal address in order to ensure we help you with everything you need!
its great. it has a really nice format andf is easy to use. great customer support, very simple. yet great.
Easy to use! I love it. I love how I can have the write a review icon for my customers to use at any given time!
Very helpfull customer service, Lilach was a pleasure to work with! Professional and attentive customer success team！
This app is great, works with Shopify markets and has many great features. their support is great and efficient
Had some trouble with my store and contacted loox support, instantly got reached out and solved my problem.