Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,105)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

December 13, 2023

buena aplicacion

vems productos
Mexico
2 days using the app
January 6, 2024

1a

Ulrina's Welt - Exklusiver Schmuck mit hoher Qualität
Germany
2 days using the app
Edited October 18, 2019

really great app would recommend as it adds that bit of trust to your store and give a really reviews from real customers its been a great experience

kitchen tools accessories
United Kingdom
About 1 month using the app
September 5, 2022

good good good good good
good good good good good
good good good good good
good good good good good
good good good good good

Aquatic Land
Taiwan
About 1 month using the app
April 5, 2021

I used this app and i love it, this app helped me increase my sales and reflect greater security to my visitors

Healthy Living Wares
Mexico
About 1 month using the app
April 26, 2020

Work Greatttttttttttttt...............................................................................

BigTimeComfy
France
About 1 month using the app
Edited September 4, 2019

ótimo aplicativo recomendo a todos, facilita configuração do shopify,realmente aumenta as conversões

pagueimetade
Brazil
About 1 month using the app
Edited July 19, 2020

They finally fixed the issue where they were charging me after the app was deleted but after contacting them they refunded the money. Other than that this app is great. I'm just moving to another store, that's why I had to delete it from this one

The Savings Shack
United States
About 1 month using the app
Loox replied July 16, 2020

Hey,

Amit from the Loox team here!

I just wanted to touch base and send a quick follow-up regarding the review you left on the Shopify app store for Loox.

While Shopify manages all billing-cycles and app charges according to their policy:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

Please send our support team (support@loox.io) a screenshot of the relevant Shopify app invoice that shows the Loox charge you would like to be refunded for and its duration and we'd be happy to look into it and consider the refund accordingly.

You can find your upcoming Shopify invoice in your Shopify billing settings:
https://accounts.shopify.com/store-login?redirect=settings%2Fbilling

In any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.

Edited July 11, 2019

What an absolutely great great app! Was I little complication what great nonetheless. Will definitely recommend you for sure!

Goysio
Peru
About 1 month using the app
April 27, 2023

Great app with lots of useful features! Customer service is also excellent! Thank you for your help to all the Loox team, Aya, Tamarry, Sapir, Lilach and Ilan!

Entreaguas Wearable Art
Colombia
Over 3 years using the app