Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,589)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

February 28, 2022

Great reviews app, very easy to install and perfect integration with our online store. I strongly recommend it!

Wayz
Portugal
Almost 2 years using the app
February 23, 2019

This app is really perfect to attract customers.
I enjoy it and I hope it will make me sell many products!

Dimostra
France
22 days using the app
February 23, 2022

Very useful app, it allows my clients to write photo reviews. I sell silicone molds, people enjoy sharing their artwork made with our molds. Thank you Loox!

Glam Hues
United States
Almost 2 years using the app
April 18, 2023

Love this app! It displays reviews very nicely on our website and the review reminder emails are great too!

SuperTeeth
United States
Almost 2 years using the app
August 24, 2022

I love how easy to use, install and make changes to this app is. The social proof has been great & it functions so well!

American Farm Company
United States
Almost 2 years using the app
October 7, 2019

Empezando a usarla. Muy intuitiva y agradable de usar. Probare el trial y si convierte seguramente seguiré trabajando con ella.

Toy&Be
Spain
22 days using the app
September 9, 2023

Great app.

Ammorise
Denmark
Almost 2 years using the app
March 31, 2023

I couldn't transfer my reviews from amazon or etsy, I contacted customer service they also complicated helpless, the monthly cost too expensive!

iHerbal Origin
United States
Almost 2 years using the app
Loox replied April 1, 2023

Hey,
Lilach from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

​Loox supports importing your reviews from any previous source using our review import template, and you can always reach out to our support team if you need any further assistance with uploading the reviews.

We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.

I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.

June 6, 2022

Just installed this app a few days ago. Easy to install. Easy to navigate. Especially if you have used other review apps before. Customer support is responsive and very helpful. Yishai was great to work with. Prompt and efficient. Will update the review once we have used it for some time.

Velikaya Collection
Canada
Almost 2 years using the app
November 16, 2022

Great product and great functionality. I just wish the fees for the growth plan were a little cheaper for a new business, for say the first 6-12 months. Paying in USD makes the app even more expensive although I realise this is a Shopify requirement not Loox. I just mention it as it makes a growth plan here in Australia over $50 AUD a month for just one app! Every $ needs to be counted for a startup. Sorry for the rant. :-)

ShroomBoost Mushrooms
Australia
Almost 2 years using the app