Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,577)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.
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It has multiple functions. However, there are some disadvantages. The layout cannot be changed or placed in a row. Each review can only put one picture.
efficace e di qualita' la consiglierei a tutti , utile per ogni store che vuole avere un ecommerce di successo
J'aime cette application et elle fonctionne parfaitement je la recommande a tous car très facile cille a utiliser
a bit of issue translating to a different language, not supported by default. I can feel support team really try to get me through this.
The Team is always quick to either fix or instruct me on how to make the changes myself. Easy and worth the money.
Really love the app. Product reviews from customers has improved our conversion and I would never go back to having a ecommerce site without them.
The app is fairly good and reasonably customizable. They haven't however replied to my emailed 'help request' for over 5 days. Not great service.
Hey,
Sapir from the Loox team here :)
Our support team is available 24/7 and is always happy to help! As mentioned when you open an issue with support, you should receive an answer within 24 hours.
I took a look at the email you sent us and it seems like our support team responded within several minutes.
As our response seems to have been missed, I’ve reached out to you privately through our support email and through the 'Contact Us' form in your store to try and solve this as quickly as possible :)
The support staff are very responsive whenever I have questions. David updated a feature for me, so it is now automated and I don't need to spend time ensuring the implementation.
I am using this app since months now and it is perfect.
I had an issue and the customer service replied in 5min and found the solution.
Makes importing reviews so easy, love it!