Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,574)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.
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Fantastic reaçlly nice app I love the pop feature give to the customers more conffiance and more afsfasf
Really good app and really fast and helpful support. Definetely to recommend to increase conversion and therefore sales. Thanks to Laurence. Really good app and really fast and helpful support. Definetely to recommend to increase conversion and therefore sales. Thanks to Laurence.
Tried to upload reviews but would not go through more than 20. Upgraded second tier with 30USD still couldn't. Images could not be uploaded as well. Emailed them many times and no support reaching out.
Hey,
David from the Loox team here :)
I’m truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
Generally speaking, Loox allows you to import an unlimited number of reviews into your store. The only limit is the number of reviews you can import from any specific AliExpress product page.
On the Beginner plan, Loox will scan the first 20 reviews that match your filters. Our higher plans, however, will scan the first 100 reviews that match your filters.
Just to clarify, this means that you can import as many reviews as you want to each of your Shopify product pages. The only limit is that on each AliExpress product page you import from, you are able to scan the first 20 or 100.
Although your import process didn’t work as you had expected, our support team offers 24/7 support and is available to help all of our merchants from all around the world, and we can guarantee that all inquiries will be answered within 24 hours.
With that in mind, it seems that we had tried to respond to both of your emails, but it seems that our response was bouncing and couldn’t be received.
I also tried to reached out to your email privately once again so we could try and help with importing your Loox reviews. Unfortunately, this email bounced again.
Could you please reach out to our Support team using a different email address? We would be happy to assist you with our AliExpress importer.
super app, wirklich klasse, habe viel mehr verkäufe. danke! Besonders der Support von cheaster hat mir geholfen !!
Excelent App !!! The Best ! Helped me a lot to put reviews on my website, very easy to use !! I recomand it !
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Does what it's supposed to and it even does it very well. The cheapest plan is affordable and provides all the necessary functions for a small ecommerce.
So far so good, I've been searching to upgrade my website & catch more conversions as I believe this is going to be a perfect match!
So far it’s been easy to set up. But the real proof will come when I try to upload the reviews.
I’m hoping it works really well and is easy to navigate.
Contentos con el servicio. Si pudieran mejorar el precio para las funcionalidades extendidas para pequeños proyectos sería genial!!