Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,570)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

December 1, 2023

Très bonne application , je le recommande

Ma boutique
France
4 months using the app
February 19, 2023

bellissimafeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

phone cleaner
Italy
4 months using the app
Edited June 16, 2024

They did a really good job with the app and the visual. One of my customers had mentioned to me that it was a breeze to leave a review, which is important for a start-up to gather reviews. The customer service is also very helpful. I reached out over the weekend with an issue and Shany from the support team resolved it for us by that Sunday!

Mighty Sink
United States
21 days using the app
June 23, 2022

Meilleure app d'avis clients, cher mais complète ! Support très efficace, David qui a été mon interlocuteur a été très a l'écoute et d'une grande aide, merci !

Bonnet-Docker.fr
United States
4 months using the app
July 26, 2020

app muito bom e útil, vale muito a pena comprar, ajuda muito nas conversões e passa confiança pro cliente, nota 10

Polo Elétrico
Brazil
4 months using the app
May 21, 2024

We recently transitioned to the Loox app for our Shopify store after learning that the Shopify Reviews app would be discontinued. Initially, we were apprehensive about making the switch, fearing the potential issues and complexities that often come with new apps. However, Loox has far exceeded our expectations and made the transition seamless.

The onboarding process was incredibly smooth and straightforward. From the moment we installed Loox, we encountered zero issues. Transferring our reviews from the previous app to Loox was remarkably easy. The app's setup is intuitive and user-friendly, making the whole process a breeze.

Our store's primary language is French, which has been a challenge with other apps in the past. Loox, however, handled this effortlessly. Impressively, the app asks for your store's language during installation – a first for us! This thoughtful feature ensured that we didn't face any language-related issues, providing a seamless experience right from the start.

Integrating Loox with our store was quick and efficient, taking us just about 5 minutes. The app perfectly aligned with our store's branding with minimal effort on our part. Additionally, we appreciated the ability to disable extra options initially and only use the basic features. This step-by-step approach prevented us from feeling overwhelmed and allowed us to gradually explore more advanced options.

The integration with Klaviyo has been flawless. We faced no issues, and the synchronization works perfectly, enhancing our email marketing efforts seamlessly.

Overall, Loox has been a fantastic addition to our Shopify store.

Sounds Good
Canada
27 days using the app
January 19, 2023

Very easy to import the reviews!!
This helped me raise my revenue on my EC store!
Even better than any other apps!

LIFE Interior
Japan
4 months using the app
November 13, 2023

sa a l'air d'etre une super application

Boosty
France
4 months using the app
December 12, 2023

Great app and fantastic support from Jodel M

Print By Rob
United Kingdom
4 months using the app
April 4, 2020

Super, très pratique, juste petit bémol, on ne peut pas modifier le texte sur les reviews, c'est dommage

Riparazione E-Gel
Switzerland
4 months using the app