Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,896)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and customer engagement through its photo and video review capabilities, which enhance trust and credibility. It's praised for its easy setup, user-friendly interface, and customizable widgets that match various website aesthetics. The app supports multiple languages and integrates well with platforms like Klaviyo and Shopify, aiding in effective email marketing. Merchants also appreciate the reliable performance and responsive customer support that quickly addresses issues.

April 18, 2020

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LashTheater | Best mink lashes
China
5 minutes using the app
April 23, 2020

how can I stop receiving emails from every review of each customer in my store? cause my emails have soo many notifications and i can't prioritize the orders

karambo.nl
Netherlands
Loox replied April 24, 2020

Hey,

Amit from the Loox team here - thank you for your feedback!

I just wanted to let you know how this can be solved and that our support team is always happy to help :)

In your email settings (for example in Gmail), you can create a filter to automatically archive certain reviews based on the rating.

Since the review notifications show their ratings in the email subject, you can filter emails by the text of their subject.

For example, you can filter all emails with ratings 2 and 3 to be automatically archived, and all emails with ratings 1, 4 and 5 to go directly to your inbox.

Here is how you can do this in Gmail:
https://zapier.com/blog/gmail-filters/#Create

Hope this helps! Please don't hesitate to contact us at support@loox.io for any further questions or assistance :)

November 1, 2021

Wish there were a few more features with the basic plan, i.e. not having to submit a photo (just text), colour features. Customer service is always amazing! <3

vayshúl
Canada
September 24, 2024

Botanico Skincare
United Kingdom
Over 1 year using the app
October 4, 2024

Gadget Kingdom
United Kingdom
6 months using the app
September 14, 2024

MHARIA MHARIA
Brazil
8 months using the app
October 14, 2024

FutureElectronicsGroup
Germany
3 months using the app
October 8, 2024

Deskartes
Colombia
About 2 months using the app
October 2, 2024

Samien shop
Côte d’Ivoire
About 2 months using the app
September 20, 2024

GoTrim
United States
About 2 months using the app