Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,096)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

November 7, 2021

good app, easy to use, a bit overpriced and definitely better solutions out there, but if you want to get something fast then this is a good way to start. They keep asking me for a review so I will just do it.

royal-portrait.com
Lithuania
12 minutes using the app
December 5, 2022

I don't know yet. I am just downloading it and seeing how it works. Ask me again in 14 days. I am hopeful that it intergrates well with my shopify app, is easy to use and helps boost sales on my page.

BamFamHomestead
United States
11 minutes using the app
December 8, 2022

SO far so good! I like that they have an affordable monthly fee for the lowest level. It's also nice to have a logo option on the email for that level.

Taylor Williams Studio
United States
10 minutes using the app
March 11, 2023

Pricing is a bit high but it has a premium onboarding experience. Yet to play with the configuration on my site

Bujjify
Canada
8 minutes using the app
April 18, 2020

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LashTheater | Best mink lashes
China
5 minutes using the app
April 23, 2020

how can I stop receiving emails from every review of each customer in my store? cause my emails have soo many notifications and i can't prioritize the orders

karambo.nl
Netherlands
Loox replied April 24, 2020

Hey,

Amit from the Loox team here - thank you for your feedback!

I just wanted to let you know how this can be solved and that our support team is always happy to help :)

In your email settings (for example in Gmail), you can create a filter to automatically archive certain reviews based on the rating.

Since the review notifications show their ratings in the email subject, you can filter emails by the text of their subject.

For example, you can filter all emails with ratings 2 and 3 to be automatically archived, and all emails with ratings 1, 4 and 5 to go directly to your inbox.

Here is how you can do this in Gmail:
https://zapier.com/blog/gmail-filters/#Create

Hope this helps! Please don't hesitate to contact us at support@loox.io for any further questions or assistance :)

November 1, 2021

Wish there were a few more features with the basic plan, i.e. not having to submit a photo (just text), colour features. Customer service is always amazing! <3

vayshúl
Canada
September 24, 2024

Botanico Skincare
United Kingdom
Over 1 year using the app
October 4, 2024

Gadget Kingdom
United Kingdom
6 months using the app
October 14, 2024

FutureElectronicsGroup
Germany
3 months using the app