Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,843)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

August 24, 2024

I was really excited to move from another app as Loox seemed to have everything I need for my store which relies heavily on reviews to generate sales. The previous review app posted all of our reviews to our FB business page. Loox DOES NOT even though they claim they syndicate reviews to Meta.

Given that, we will need to find a differently platform for our reviews and referrals.

Happy Dog Food
United States
19 days using the app
Loox replied August 25, 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your feedback. I'm truly sorry to hear your experience with Loox is not as you expected.

Loox offers an integration that syncs your reviews with Meta, allowing you to showcase your reviews on your Facebook and Instagram shops. Plus, you can easily share your reviews on social media directly from your Loox dashboard.

In any case, our support team is available 24/7. Please don't hesitate to contact us with any questions or requests you have.

September 10, 2024

Service client hyper réactif qui vous aide à obtenir ce que vous souhaitez. Nickel !

Pop Art Blocks
France
Almost 4 years using the app
November 24, 2024

top

Imperiumbands.com
Netherlands
2 months using the app
December 9, 2024

huh

Calmeo
Switzerland
20 days using the app
September 26, 2024

the best at so far so i like that esperience

Fashion Magic
United Kingdom
About 1 month using the app
October 2, 2024

Well made app

Soundbrenner
United States
14 days using the app
November 3, 2024

facture alors que j'ai supprime l'abonnement

Magnet Wimpern
France
About 1 month using the app
Loox replied November 4, 2024

Hey,
Arielle from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

I’ve personally reached out to you regarding your charge and am happy to continue the conversation with you privately.

April 17, 2024

We had some code that needed to be fixed, Lilach from Loox was super fast to understand and solve the issue in both of our stores - 10/10

Castle Arts USA
United States
Over 2 years using the app
December 10, 2024

great

My Store
New Zealand
About 16 hours using the app
Edited November 9, 2024

good

Jewelry Corner
Saudi Arabia
2 months using the app