Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,777)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

February 13, 2024

The 'Write a review' button was not showing up on my website for some of my products. I reached out for assistance and Mr. Laurence responded very quickly to my email. Not only did he send me a video with instructions on how to edit my theme to add the review widget, he went above the call of duty and coded my website himself. If you’re looking for a product review app for your company Loox is the best choice for sure.

Virgin Vixens Hair
United States
Almost 2 years using the app
September 30, 2024

Le pongo una estrella porque no me deja cancelar el plan de prueba gratis y no sé si desinstalando la aplicación dejaran de cobrarme.

SI ALGUIEN ME PUEDE AYUDAR ESTARÍA MUY AGRADECIDO

My Store
Spain
2 months using the app
Loox replied October 2, 2024

Hey,
Sharon from the Loox team here.

Canceling your Loox subscription can be done anytime by removing Loox from your Shopify apps menu.

Shopify should only trigger an app charge once your free trial period has been completed.

While I was unable to locate information about your store, our Support team is available 24/7 and we will happily take a deeper look into this, and advise accordingly: support@loox.io

August 21, 2024

That’s a great app quite easy and intuitive.

TECNO GADGETS
United Kingdom
4 months using the app
August 22, 2024

Great customer service Ken was really helpful

Poster Kings
United Kingdom
6 months using the app
September 9, 2024

Easy to use. Like the flexibility of being able to select preferences on reviews.

MainstreamStoreShop.com
United States
About 23 hours using the app
October 11, 2024

Great support from Jodel M.

Mini Legendy
Poland
2 days using the app
November 6, 2024

Sie ist hilfreich

Rover`s Heaven
Germany
4 months using the app
November 29, 2024

Cuteroom LED
Japan
About 1 year using the app
March 1, 2024

As the person behind trendkatch, finding tools that really make a difference is key. Loox Product Reviews App is one of those game changers for us. It's super easy to set up and makes our products shine with authentic customer reviews.

Seeing real feedback with photos on our site not only looks great but has genuinely boosted our sales. It gives our customers the confidence to buy, knowing they're seeing real opinions from others.

The customer service from Loox? Top notch. Quick, friendly, and always there when you need a hand. It's like having an extra team member who's got your back.

Would I recommend Loox? Absolutely. It's perfect for anyone looking to give their e-commerce site a trust boost with real, visual customer feedback.

trendkatch
Australia
5 months using the app
August 9, 2024

I'm happy with Loox. It has a nice variety of website integrations and is great in facilitating with genuine customer reviews.

Dark Romance Crates
United States
3 months using the app