Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (7,881)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting brand trust and conversions through photo and video reviews, customizable widgets, and layouts. It's valued for social proof, easy setup, and seamless Shopify integration. The app allows importing reviews and incentivizing feedback, enhancing customer engagement and repeat purchases. Merchants commend the fast, professional support and recommend it for businesses of all sizes, noting high satisfaction and reliability over years of use.

February 2, 2026

Avoloo
Netherlands
About 1 year using the app
Loox replied February 3, 2026

Hi Avoloo team,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.

We’d love to hear more about what happened. I’ve sent you an email, please reply whenever it works for you, and we’ll do our best to help.

January 9, 2026

Rowe
Argentina
About 1 month using the app
December 1, 2025

Lrlux.com
United States
Over 1 year using the app
Loox replied December 2, 2025

Hey, we’re sorry to hear that your experience didn’t meet your expectations, and we'd love to learn more about what went wrong.

If you’re open to it, I've reached out to you via email and we’d love the chance to make things right.

October 26, 2025

HUMAN&PETS ONLINE SHOP
Japan
10 months using the app
October 15, 2024

Sohu Lifestyle
Pakistan
14 days using the app
Loox replied October 17, 2024

Hey there,
Sara from the Loox team here :)

Thanks for taking the time to leave us a review!

I've reached out to you via email to see how I can help improve your experience with Loox. I look forward to continuing the conversation there!