Loox ‑ Product Reviews App

A Must-Have for Any E-commerce Store

Loox is hands down one of the best apps you can add to your store. The app is amazing and the support too, quick, helpful, and always ready to solve any issue. You have a lot of widgets to show on your website, which makes it super flexible and customizable. From photo reviews to pop-ups and carousels, everything looks clean and professional.

Social proof is the most important thing in e-commerce, and Loox helps build that trust with ease. It’s user-friendly, powerful, and delivers real results. Highly recommended for anyone serious about growing their brand and boosting conversions.

We’re so grateful for the incredible support from the Loox team—especially Laurence M and George L! They followed up closely and helped us correctly display the star ratings on our collection pages and featured collection sections. This issue had been troubling us for a long time, and they resolved it with patience and professionalism. A truly kind and capable team—thank you for making our store better!

Excellent app. It has helped us consistently collect reviews and get new business.

Recently I could not get something to work right and their Tech Support went at it got the job done. Special thanks to Amit T. who delivered the tech solution masterfully.

We were having issues with flavor variant emails being sent out, and Ken S. from Loox support walked me through marking certain products for "NOREVIEW". This helped us ensure that our products were getting reviewed as a category (rather than individual variants) and made our LOOX reviews look much better & organized.

I moved over to Loox from another review service a while back and the experience has been very smooth ever since. Everything is pretty straightforward and the extra features are great. I needed some help implementing custom code snippets into my theme and Shany took care of it in no time.

The only thing that I would like to see improved at the moment is their relatively new smart upsell feature. The metrics interface is limited and there are minimal options for tweaking.

Exceptional Support—Highly Recommended!

Aya and Arielle from Loox provided exceptional support! They went above and beyond, doing all the behind-the-scenes coding and customization we required for our store. They listened carefully to our specific requests and made sure everything was perfect before our weekend website launch. The service was not only efficient and professional, but also incredibly friendly and supportive. I’m extremely grateful and highly recommend Loox—for their dedication and outstanding customer care.

I had an issue recently and Arielle from Loox Support sorted it out quickly and efficiently. She was professional, responsive, and a pleasure to deal with. The app itself is excellent—reliable, well-designed, and adds great value to our store. Bit of a no-brainer really.

Loox is a powerful and easy-to-use review app that really helps boost trust and conversions. What impressed me most is their support team — super professional, fast to respond, and always helpful. They resolved my issue quickly and followed up to make sure everything worked perfectly. Highly recommended!

If been using Loox for a year it’s been the best. Very easy to use and customise plus has an in Built post purchase smart upsell option. Plus it just works.

I reached out recently and they worked on my store directly to add stars to collection pages and home featured products and cart! The service is top notch

Loox is an incredible app for managing reviews - super easy to use, tons of options for displaying reviews on your pages, and even works well with my custom theme.

Their support is also incredible - Ed G. helped me solve an issue I was having with importing reviews, and figured out in minutes what had been frustrating me for days.

Can't say enough good things about Loox (and Ed!)!