Loox ‑ Product Reviews App
Reviews (19,236)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.
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Easy to use and reliable!
Great app. Been using for a long time.
Jodel is really awesome and fast to respond to our requests and inquiry. Loox is great.
Grateful for this genius app!
Love this app for our online store.
I got charged for this app when reactivating my shopify store after 2 years!
Please refund me
Hey,
Sara from the Loox team here.
When a store is unfrozen, Shopify automatically triggers app charges for apps that weren't uninstalled before freezing the store.
We're sorry for the inconvenience, and have reached out to you privately via email about your refund. I look forward to continuing the conversation there :)
Assertive and very quick response! Solution answered and resolved in less than 20 minutes. Special thanks to Jodel
astig!
Scammers, they tricked my company to switch to their "Scale" plan with the promise for more features for the same price. In the end, i paid double what i paid before for THE SAME features even less. Stopped using their app, removing it from all my 3 stores. Now, you scammed me with small amount but lost 3 stores that use to pay you for years. My advise, go to Judge me - same features, but better price and support.
Hey,
Arielle from the Loox team here.
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
All of the plan's details are clearly present when accepting the plan.
I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.
In any case, our support team is available 24/7 and always happy to help!
This app not only encourages customers to leave a review, but to also come back and purchase again. I also appreciate how user friendly this app is.