Loox ‑ Visual Product Reviews

Loox ‑ Visual Product Reviews

Reviews (7,352)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for building social proof and boosting e-commerce conversions through features like photo reviews, pop-ups, and automated review requests. They praise its seamless integration, user-friendly interface, and customizable widgets that enhance site credibility and customer engagement. The support team is noted for being responsive and helpful, providing customization and technical support, contributing to the app's reliability and visual appeal.

May 26, 2025

A Must-Have for Any E-commerce Store

Loox is hands down one of the best apps you can add to your store. The app is amazing and the support too, quick, helpful, and always ready to solve any issue. You have a lot of widgets to show on your website, which makes it super flexible and customizable. From photo reviews to pop-ups and carousels, everything looks clean and professional.

Social proof is the most important thing in e-commerce, and Loox helps build that trust with ease. It’s user-friendly, powerful, and delivers real results. Highly recommended for anyone serious about growing their brand and boosting conversions.

The Safe Dog Chew Company
United States
Almost 3 years using the app
June 17, 2025

We’re so grateful for the incredible support from the Loox team—especially Laurence M and George L! They followed up closely and helped us correctly display the star ratings on our collection pages and featured collection sections. This issue had been troubling us for a long time, and they resolved it with patience and professionalism. A truly kind and capable team—thank you for making our store better!

Dowan®
United States
Almost 4 years using the app
July 11, 2025

Customer service is top notch - always quick to step in and fix any issues I have. Amit T has helped fix an issue I was having with adjusting blocks on our theme and jumped in and resolved the issue within the hour! Amazing app, great service, and friendly staff.

Innovative Haus
United States
About 5 years using the app
May 21, 2025

Excellent app. It has helped us consistently collect reviews and get new business.

Recently I could not get something to work right and their Tech Support went at it got the job done. Special thanks to Amit T. who delivered the tech solution masterfully.

Beauty Care Brazil
Brazil
About 2 years using the app
June 1, 2025

We were having issues with flavor variant emails being sent out, and Ken S. from Loox support walked me through marking certain products for "NOREVIEW". This helped us ensure that our products were getting reviewed as a category (rather than individual variants) and made our LOOX reviews look much better & organized.

Sips Club
United States
12 months using the app
July 1, 2025

Domerly was a great help in adding the product star rating to our product pages, as the standard way of doing it was not possible with our theme. Support is always great with this app.

Mats4U
United Kingdom
12 months using the app
June 5, 2025

If been using Loox for a year it’s been the best. Very easy to use and customise plus has an in Built post purchase smart upsell option. Plus it just works.

I reached out recently and they worked on my store directly to add stars to collection pages and home featured products and cart! The service is top notch

Rover Rituals
Australia
6 months using the app
May 28, 2025

Loox is a powerful and easy-to-use review app that really helps boost trust and conversions. What impressed me most is their support team — super professional, fast to respond, and always helpful. They resolved my issue quickly and followed up to make sure everything worked perfectly. Highly recommended!

Della Home
United States
8 months using the app
June 11, 2025

Loox is an incredible app for managing reviews - super easy to use, tons of options for displaying reviews on your pages, and even works well with my custom theme.

Their support is also incredible - Ed G. helped me solve an issue I was having with importing reviews, and figured out in minutes what had been frustrating me for days.

Can't say enough good things about Loox (and Ed!)!

wiskyr
United States
3 months using the app
June 18, 2025

I was attempting to get my reviews to match up on my product's page, and I was very stumped on how to do so. Luckily, Mary was here to help me as I contacted the Loox help chat. She responded almost immediately, and the conversation only took about 15 minutes. She went through the process asking me great questions. This all led up to her even doing it for me, and I am very grateful.

The Bold Fluff
United States
5 months using the app