Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,757)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

November 20, 2024

Amazing service , customer support from Jodel, and many other who have helped me have always been super fast at responding and getting any issue i have resolved or at the very minimum pointing me in the precise direct as to where and how i can get my issue resolved, can't credit enough!!!!

HandleHero™
United Kingdom
3 months using the app
January 6, 2025

Love this review app! Works great & looks so nice for customers

meshedearth
United States
About 1 year using the app
February 4, 2025

Very professional and responsive. It was a pleasure working with them.

NEVR LOOZ
United States
Over 2 years using the app
December 12, 2024

Just OK. Overpriced for what it does. There are other options that do the same that don't cost as much.

REVO2
United States
5 months using the app
Loox replied December 14, 2024

Hey,
Thank you for your feedback.

Loox is a visual-first platform that collects more photo and video reviews than anyone else in the industry. Our app quickly delivers high value by helping you gather impactful reviews, boost conversion, increase retention, and drive referrals. We also offer attentive, high-quality support.

I reviewed your settings and would love to offer some suggestions to help you benefit more from Loox. I’ve sent you an email—please reply whenever it works for you.

Thanks,
Rotem from the Loox team

January 12, 2025

For someone that just started a small or large business online, This tool will help you make your website attractive online.

Directbuyers
Australia
25 days using the app
November 24, 2024

As the owner of a beauty and fashion e-commerce business, I understand how important trust and social proof are to online shopping experiences. After exploring various review apps, I decided on Loox because it offers the perfect blend of visual storytelling and customer engagement.

Collumn
United Kingdom
3 months using the app
December 11, 2024

I appreciate the way this app works and the reminder to customers has yielded some really good reviews that are very helpful for my growing store. :)

Forever Grateful
United States
5 months using the app
October 31, 2024

I’m thrilled with this app! It offers outstanding value for money and is incredibly reliable. New tools and features are regularly added, keeping it fresh and functional. I was especially impressed with the quick assistance in implementing the review stars. Huge thanks to Rotem, the Customer Support Engineer, for going above and beyond with friendly and efficient support. Highly recommended!

Rad&Rucksack
Germany
Over 1 year using the app
January 19, 2025

Loox rocks! I've used other Review apps. Judge.me was somewhat adequate, but very limiting. Tried another more expensive app, that just didn't pan out for us. Landed on Loox and I have to say, that it is very solid. It LOOX better than the other review apps, and it's garnering more reviews for our store too. Love it!!!

ExcellentSupply.com
United States
15 days using the app
November 20, 2024

The app works great and Aya has been a great support! I love that I can get Loox working and looking as best fit for my brand and site.

Creed & Cloth
United States
10 months using the app