Loox ‑ Product Reviews App

Name: Loox ‑ Product Reviews App
Brand: Loox
Rating: 4.9 (21802 reviews)

Pricing: From $9.99/month. Free trial available.
Rating: 4.9 (21,802)
Developer: Loox

Grow your brand with social proof that looks amazing - product reviews, photos, videos & referrals.

Loox is a beautiful social proof solution that helps brands build trust and drive sales. Automatically collect product reviews with photos and videos. Display product reviews on fully customizable widgets without slowing down your site. Reach new customers with one-click referrals. Set up trustworthy social proof upsells that display product reviews & ratings. Exclusive to Shopify, Loox fits all themes, supports multiple languages, and offers top-notch 24/7 customer support.

Collect product reviews on auto-pilot with customized emails and review form
Offer customers a next-purchase discount for adding a photo or video to reviews
Beautiful widgets that match your brand including carousels, pop-ups, and badges
Sync reviews to and from Shop App, and to Meta Shops, Google Shopping & Search
Drive even more sales with one-click referrals and social proof upsells

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

Shopify Flow, Checkout, Klaviyo Email Marketing & SMS, Omnisend Email Marketing & SMS, Loyalty Lion Rewards Referrals, Google Shopping and SEO, Meta Shops Facebook Instagram, Shop App

Pricing

Beginner

$9.99 / month

+$5 for Loox Referrals (Optional)

100 monthly review request emails
Offer discounts for photo reviews
10+ widgets
Reviews importer
Shop app syndication
SEO
Up to 500 orders

7-day free trial

Scale

$34.99 / month

300 orders included in base price + $35 per additional 300 orders. +$5 for Loox Referrals (Optional)

Video reviews
Google Shopping
Meta Shops
No branding
All integrations
All Beginner features

14-day free trial

Unlimited

$299.99 / month

Unlimited review request emails
Unlimited Referrals
Unlimited Upsells
All Scale features

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (21,802)

Overall rating

4.9

Counts per rating level

93% of ratings are 5 stars
20K
5% of ratings are 4 stars
1.1K
1% of ratings are 3 stars
177
0% of ratings are 2 stars
62
1% of ratings are 1 stars
260

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for boosting conversions and customer engagement through its photo and video review capabilities, which enhance trust and credibility. It's praised for its easy setup, user-friendly interface, and customizable widgets that match various website aesthetics. The app supports multiple languages and integrates well with platforms like Klaviyo and Shopify, aiding in effective email marketing. Merchants also appreciate the reliable performance and responsive customer support that quickly addresses issues.

Edited September 30, 2024

We love our Loox Reviews and hope y'all know how great of a job you have done with this company. You have been a key part of our success. The superb UX and collection process has resulted in Mermaid Wax having more overall reviews than ALL of the other companies in our industry COMBINED! This has happened with your help (which has been key) even though we are just 5 years old while many in the industry have been around before the internet. No shxx! Woohoo, can't thank you all enough <3

Mermaid Wax®

United States

Over 5 years using the app

Loox replied September 30, 2024

Hey,
Arielle from the Loox team here :)

We are so happy to hear about your positive experience with Loox so far.

We are looking forward to many more years of working together.

Don't hesitate to reach out if there is anything we can help you with!

September 26, 2024

Hi Loox, thanks for being so outstanding all these years and for enabling one of the most important parts of my store -the reviews! It helps me interact with my customers. Thanks also Jodel for the super fast and accurate help with my question - we got it all solved in under 10 minutes!

Arabic Book A Month USA

United States

Almost 5 years using the app

October 25, 2024

Great app, excellent customer support. Aya was quick to reply and provide code to implement certain features across our store. Very helpful and kind. Recommend highly!

Natural Life™ Australia

Australia

Over 2 years using the app